Summary
Overview
Work History
Education
Skills
References
Software
Timeline
Generic

Holly Davis

Melbourne,VIC

Summary

An experienced Receptionist/Administrator with the skills and attributes to work in both fast paced and challenging environment. Extensive involvement in medical and emergency services allows for a strong work ethic, time management, empathetic practices along with the ability to communicate clearly both verbally and written.

An understanding and compassionate personality with a versatile skill set looking to be applied for continuous growth and improvement

Overview

4
4
years of professional experience

Work History

Emergency Ward Clerk

Royal Children's Hospital
Parkville, VIC
12.2021 - Current
  • Welcome and register patients to the department
  • Generate admissions, transfers and discharges in and around the hospital
  • Schedule appointments (Eg. Mental health, medical imaging, burns, skin procedures.)
  • Maintaining and managing patient information
  • Coordinate arrival and departure of Ambulance Victoria and Victoria Police
  • Support patients and their families through traumatic situations with or without loss.
  • Communicating with all medical, clerical and support staff to ensure safety and satisfaction with those visiting the facility

Internship

Essendon Football Club
Tullamarine, VIC
02.2022 - 11.2022
  • Leveraged strong organisational and time management skills to complete a demanding 100+ hour internship
  • Gained valuable practical experience in diverse business areas including event coordination, membership engagement, community program development and facility management
  • Event management of Essendon's major events

- 150 Year Gala

- Grand final Comedy Debate

- The Long Lunch

- Crichton Medal

  • Completed a 100+ hour internship program, gaining hands-on experience in diverse business functions.
  • Key areas of focus included: Business Operations
    Membership Engagement and Growth Strategies
    Community Program Development
    Facility Management

Medical Receptionist

Sunbury Medical Centre
11.2020 - 01.2022
  • Welcome and greet clinic visitors
  • Efficiently manage the front desk operations and address patient inquires in a timely manner.
  • Operate multi-line telephone system, schedule appointments and take patient enquiries
  • Ensured accurate record-keeping by diligently updating patient information
  • Maintained strict confidentiality of patient information, adhering to regulations and medical office policies.
  • Manage calender of event, coordinating with doctor and nurses schedules

Receptionist

Woodend Dental
Woodend, VIC
06.2020 - 01.2021

Retail Assistant

General Pants Co.
Melbourne, VIC
11.2019 - 01.2020

Education

Diploma - Business

RMIT
Melbourne
11.2022

Diploma - Leadership And Managment

RMIT
Melbourne
11.2022

Skills

  • Records Management
  • Document coordination
  • Data Entry
  • Strong Organization
  • Calendar Management
  • Administrative Support
  • Scheduling
  • Office Administration
  • Multitasking
  • Time Management
  • Problem-Solving

References

References available upon request.

Software

  • EPIC
  • Halaxy
  • Onenote
  • Microsoft programs
  • Cliniko
  • MYOB

Timeline

Internship

Essendon Football Club
02.2022 - 11.2022

Emergency Ward Clerk

Royal Children's Hospital
12.2021 - Current

Medical Receptionist

Sunbury Medical Centre
11.2020 - 01.2022

Receptionist

Woodend Dental
06.2020 - 01.2021

Retail Assistant

General Pants Co.
11.2019 - 01.2020

Diploma - Business

RMIT

Diploma - Leadership And Managment

RMIT
Holly Davis