Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Denniss

Sydney,NSW

Summary

I am a hardworking, passionate and empathetic professional with experience in customer service, administration, fitness and beauty industries. Known to be a quick learner with a positive attitude and strong communication skills. Enjoys learning new things, taking on challenges continuously improving to be the best possible in every role. Reliable adaptable and committed to providing excellent service with building strong relationships with clients and team members

Overview

8
8
years of professional experience

Work History

Administration

In the valley
Maroubra
01.2025 - Current
  • Contacted potential clients to discuss services, followed up on inquiries, and provided accurate quotes, ensuring timely responses and a professional, friendly experience for all customers.
  • Scheduled appointments and maintained calendar for office meetings and events, facilitating organized operations and efficient use of time.

Hair and Beauty

Raw Beauty
Campsie
08.2019 - 11.2024
  • Imported high-quality human hair extensions, aligning selections with emerging beauty industry trends.
  • Provided tailored hair and makeup services, achieving high levels of client satisfaction.

Customer Service Representative

Allied Express
Chullora
05.2022 - 05.2024
  • Assisted customers with inquiries and resolved issues, ensuring timely support and fostering customer loyalty.
  • Handled customer inquiries and suggestions with courtesy, contributing to positive customer experiences.
  • Managed high-stress situations, maintaining professionalism and resolving disputes to enhance customer satisfaction.

Gym Receptionist

Lifestyle fitness
Marrickville
12.2017 - 11.2018

Managed incoming calls to address inquiries and schedule appointments, enhancing customer experience.

  • Provided information regarding gym services , pricing , options , class schedules , and personal training packages to prospective members

Education

Certificate 3 - Business of Medical Administration

Alffie
01-2024

Certificate 3 Pathology - Blood Specimen

TAFE NSW
NSW
10-2015

Certificate 3 And 4 in Fitness - Personal Training

Australian Institute of Fitness
Adelaide, SA
11-2011

Skills

  • Strong understanding of customer well-being, motivation and creating welcoming environment customers
  • Experience in delivering friendly professional customer service while handling higher volumes of calls and enquiries
  • Able to remain calm under pressure, identify solutions quickly and handle difficult situations Professionally


Timeline

Administration

In the valley
01.2025 - Current

Customer Service Representative

Allied Express
05.2022 - 05.2024

Hair and Beauty

Raw Beauty
08.2019 - 11.2024

Gym Receptionist

Lifestyle fitness
12.2017 - 11.2018

Certificate 3 - Business of Medical Administration

Alffie

Certificate 3 Pathology - Blood Specimen

TAFE NSW

Certificate 3 And 4 in Fitness - Personal Training

Australian Institute of Fitness
Holly Denniss