Dedicated Mental Health Support Worker at Mind Australia, skilled in medication management and active listening. Successfully enhanced client well-being through tailored support and engagement in therapeutic activities. Proven ability to document progress and foster trusting relationships, ensuring clients achieve their personal goals and improve their quality of life.
Overview
23
23
years of professional experience
Work History
Mental Health Support Worker
Mind Australia
Bendigo, Vic
04.2023 - Current
Assisted clients in daily living activities and personal care routines.
Documented client progress and observations in case notes.
Engaged clients in therapeutic activities and social interactions.
Communicated effectively with team members about client needs.
Provided emotional and psychological support to clients in crisis situations.
Assisted clients with daily living activities such as meal planning, medication management, budgeting.
Attended training seminars related to mental health topics such as trauma-informed care, substance abuse.
Monitored client progress toward meeting goals outlined in their treatment plan.
Maintained accurate records of client interactions using an electronic health record system.
Disability Support Worker
Australian Home Care
Echuca, Vic
01.2020 - 12.2022
Assisted clients with daily living activities and personal care needs.
Provided emotional support and companionship to enhance client well-being.
Monitored client health conditions and reported changes to appropriate personnel.
Coordinated transportation for clients to appointments and community activities.
Maintained accurate documentation of client progress and service delivery records.
Assisted in developing self-care skills such as personal hygiene practices.
Provided emotional support to individuals with physical or mental disabilities.
Transported clients to appointments, social events, and other activities as needed.
Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
Administered medication according to doctor's orders and monitored side effects.
Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
Aged Care Worker
Uniting Aged Well- Strathhaven
Kennington, Vic
02.2018 - 01.2020
Provided personal care assistance to residents in daily living activities.
Communicated effectively with residents to understand their needs and preferences.
Assisted in medication management and ensured timely administration for residents.
Maintained accurate records of resident care and daily activities for compliance.
Engaged residents in social activities to promote mental stimulation and wellbeing.
Provided companionship and emotional support to elderly clients.
Maintained records of client care plans and progress notes.
Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
Reported any changes in health or behaviour to nursing staff members promptly.
Followed safe lifting and transferring techniques to transport residents.
Residental disability support worker
Murray Human Services
Echuca, Vic
01.2003 - 01.2011
Supported individuals with disabilities in daily living activities and personal care.
Documented client progress and reported changes to relevant team members.
Facilitated social interactions to enhance community engagement for clients.
Organized recreational activities promoting physical and emotional well-being.
Provided emotional support, fostering a trusting relationship with clients and families.
Assisted clients with activities of daily living such as eating, dressing, and grooming.
Transported clients to appointments, social events, and other activities as needed.
Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
Education
Bachelor of Science - Occupational Therapy
Charles Sturt University
Albury, NSW
Some College (No Degree) - Certificate 4 in Disability
Kyabram Learning Centre
Kyabram, VIC
Some College (No Degree) - Certificate 4 in Aged Care
Campaspe College of Education
Echuca, VIC
Skills
Medication management
Active listening
Time management
Medication monitoring
Client engagement
Residential support
Patient support
Timeline
Mental Health Support Worker
Mind Australia
04.2023 - Current
Disability Support Worker
Australian Home Care
01.2020 - 12.2022
Aged Care Worker
Uniting Aged Well- Strathhaven
02.2018 - 01.2020
Residental disability support worker
Murray Human Services
01.2003 - 01.2011
Bachelor of Science - Occupational Therapy
Charles Sturt University
Some College (No Degree) - Certificate 4 in Disability
Kyabram Learning Centre
Some College (No Degree) - Certificate 4 in Aged Care