Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Holly Freeman

Blackmans Bay,TAS

Summary

Experienced healthcare professional with a proven track record in project management, coordination, training, quality improvement, business, sales, and medical liaison positions. Demonstrated expertise in team leadership and successful implementation of healthcare programs to drive sales growth. Background in professional education, chronic disease management, and pharmaceutical sales has fostered a deep understanding of navigating dynamic and challenging environments with a positive and person-centered approach.

Overview

18
18
years of professional experience

Work History

Learning and development specialist, Trainer & DV Coordinator

Lifeline Tasmania
03.2021 - Current
  • Managed and coordinated a team responsible for DV training and prevention, response initiatives with a collaborative and trauma-informed approach
  • Design, develop, and facilitate training programs for frontline workers
  • Conduct needs assessments to identify skill gaps and recommend training solutions
  • Collaborate with external organisations, social services, and legal support to provide resources and referrals
  • Manage stakeholder relationships with Internal and external providers

Consultant

Orielle Consultancy
01.2020 - Current
  • Provide coaching for personal and professional development.
  • Write and facilitate workshops focusing on the implementation of positive behavioural change and person centred care.
  • Assist clients in navigating complex industry challenges with strategic recommendations.
  • Provide consultancy and guidelines on best practice in Trauma Informed Care.
  • Provide and implement frameworks for businesses addressing psychosocial safety.

Quality Performance & Training Lead / Medical Liaison Officer

Medibank, CareComplete
05.2016 - 01.2020
  • Managed and mentored a team responsible for quality assurance and training, whilst enhancing operational efficiency and employee development
  • Managed stakeholder relationships with hospitals, GPs, and PHNs
  • Delivered training programs on chronic disease management
  • Audited and improved patient records and compliance strategies
  • Oversaw program uptake and quality assurance initiatives

Specialist Territory Manager

Ascott Sales Integration
11.2015 - 05.2016
  • Led and managed a high-performing sales team within the territory, driving revenue growth and market expansion through strategic planning and execution
  • Engaged with medical professionals to promote pharmaceutical products
  • Developed and delivered sales presentations and training
  • Managed budgets and exceeded sales targets

Professional/Hospital Pharmaceutical Sales Rep.

AstraZeneca Pharmaceuticals
01.2013 - 11.2015
  • Built strong relationships with healthcare professionals
  • Delivered sales presentations and training sessions
  • Consistently exceeded quarterly sales targets

Tasmanian Educational Resource Consultant/Sales Rep.

Macmillan Publishers
01.2011 - 01.2013
  • Managed territory sales and client relationships
  • Organised product training and demonstrations
  • Achieved 150% of annual sales targets

Sales & Training Coordinator / Asthma & Allergy Educator

Asthma Foundation of Tasmania
07.2007 - 01.2011
  • Led statewide education programs for healthcare professionals and community groups
  • Increased training participation by 400%
  • Developed tailored educational resources for diverse audiences

Education

Diploma of Dementia -

UTAS
03.2025

Diploma in Clinical Hypnotherapy -

Advanced Change Work
01.2023

TAE 40116 Certificate IV -

Training & Assessment
01.2022

Mental Health First Aid Trainer -

01.2021

Master Trainer Certification -

Health Change Australia
01.2016

Medicines Australia Certification -

UTAS
01.2014

Inter-Professional Learning and Patient Centred Care Model for chronic disease management program certification -

UTAS
01.2010

Licensed Trainer in 21827VIC Anaphylaxis Management -

Asthma Foundation Victoria
01.2009

Licenced Trainer in Respiratory Management -

Asthma Foundation of Victoria
01.2009

Bachelor of Nursing (Incomplete) -

UTAS
01-2003

Bachelor of Social Work -

TSIT
01-1992

Skills

  • Healthcare Program Management
  • Training & Facilitation
  • Stakeholder Engagement
  • Pharmaceutical Sales & Marketing
  • Quality Assurance & Compliance
  • Chronic Disease Management
  • Business Development & Strategic Planning
  • Organisational Change Management

Accomplishments

  • Consulted, wrote and delivered a Trauma Informed training series for government agencies, in response to the Inquiry into child sexual abuse in Tasmania., 01/01/22 - 12/31/24
  • Led a Quality Improvement team to successfully remediate issues within the CareComplete pilot program, achieving key customer and business outcomes., 01/01/17 - 12/31/18
  • Developed and managed chronic disease education webcasts., 01/01/17
  • National Sales Champion at AstraZeneca., 01/01/14
  • Developed and delivered national and state-level training programs for healthcare professionals., 01/01/13 - 12/31/15
  • Wrote and delivered, in conjunction with the head pharmacist of Victoria, the first Asthma Educators program in Tasmania for GPs and Practice Nurses., 01/01/11

Timeline

Learning and development specialist, Trainer & DV Coordinator

Lifeline Tasmania
03.2021 - Current

Consultant

Orielle Consultancy
01.2020 - Current

Quality Performance & Training Lead / Medical Liaison Officer

Medibank, CareComplete
05.2016 - 01.2020

Specialist Territory Manager

Ascott Sales Integration
11.2015 - 05.2016

Professional/Hospital Pharmaceutical Sales Rep.

AstraZeneca Pharmaceuticals
01.2013 - 11.2015

Tasmanian Educational Resource Consultant/Sales Rep.

Macmillan Publishers
01.2011 - 01.2013

Sales & Training Coordinator / Asthma & Allergy Educator

Asthma Foundation of Tasmania
07.2007 - 01.2011

Diploma in Clinical Hypnotherapy -

Advanced Change Work

TAE 40116 Certificate IV -

Training & Assessment

Mental Health First Aid Trainer -

Master Trainer Certification -

Health Change Australia

Medicines Australia Certification -

UTAS

Diploma of Dementia -

UTAS

Inter-Professional Learning and Patient Centred Care Model for chronic disease management program certification -

UTAS

Licensed Trainer in 21827VIC Anaphylaxis Management -

Asthma Foundation Victoria

Licenced Trainer in Respiratory Management -

Asthma Foundation of Victoria

Bachelor of Nursing (Incomplete) -

UTAS

Bachelor of Social Work -

TSIT
Holly Freeman