Donna Huntley

Planning role - facilitation of preoperative services including co-ordination of operating theatre lists and assessment of patient suitability for day surgery via preoperative phone calls.

Admissions - Admitting patients for eye surgery following established protocols, policies and procedures and standards of care. Documentation of all relevant aspects of the patient preoperatively.

Discharge - Discharging patients home following surgery including educating the patient and their carer on home care instructions and post surgery expectations.

Assessment of patients wishing to donate blood using the red cross blood service procedures and policies.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

• Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
• Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
• Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
• Conducting flight attendant training for new recruits and for specialty areas within the airline.