Holly Ingram
Cremorne,NSW
Summary
Skillful and dynamic High School Teacher with previous background in customer service and sales. Currently employed as a Casual Teacher and seeking seasonal employment during the holiday period.
Overview
12
12
years of professional experience
Work History
High School Teacher
Department Of Education
12.2019 - Current
- Developed confident communication skills with all a range of parties, including students, parents, colleagues and the wider community.
- Developed and implemented strong work ethics, including dedication to following protocols, meeting deadlines and upholding a positive role model status.
- Refined time management and highly developed organisational skills.
- Confidence using technology.
- Adhered to the code of conduct, including the dress code, professionalism and personal responsibility.
- PDHPE teacher - dedication to health and fitness.
Sales Assistant
Glassons Fashions
05.2018 - 04.2020
- Established rapport with customers using active listening and strong interpersonal skills.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Flourished in fast-paced environments, such as busy holiday periods.
- Employed as stock leader for three months, being in charge of all incoming deliveries and stock levels.
- Developed conflict management skills and problem solving to provide the customer with a positive and professional experience.
- Demonstrated the ability to meet store KPIs
Sales Supervisor
Sportsgirl
07.2015 - 06.2017
- Weekend Shift Supervisor role in store, including rosters, opening and closing of store, banking and general day-to-day running of the store.
- Established rapport with customers using active listening and strong interpersonal skills.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Flourished in fast-paced environments, such as busy holiday periods.
- Developed conflict management skills and problem solving to provide the customer with a positive and professional experience.
Cashier
Coles Supermarket
10.2011 - 02.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Developed ability to work in a fast paced environment and meet store KPIs such as scanning times.
Education
Bachelor of Education: Secondary - Education
University of Sydney
Sydney, NSW03.2020
High School Diploma -
Glenwood High School
Glenwood, NSW12.2014
Skills
- Strong leadership capabilities
- Effective and professional communication style
- Highly developed organisational skills
- Ability to work efficiently and meet deadlines under pressure
- Outgoing and positive personality traits
- Confidence in new environments and ability to work in a team or unsupervised
Hobbies
- Personal presentation and style
- Health and fitness
- Social activities
Timeline
High School Teacher
Department Of Education
12.2019 - Current
Sales Assistant
Glassons Fashions
05.2018 - 04.2020
Sales Supervisor
Sportsgirl
07.2015 - 06.2017
Cashier
Coles Supermarket
10.2011 - 02.2015
Bachelor of Education: Secondary - Education
University of Sydney
High School Diploma -
Glenwood High School
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