Holly Jackson
Hamilton Island,QLD
Summary
Experienced Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
12
12
years of professional experience
Work History
FOOD AND BEVERAGE SERVER
Emirates One & Only Resort
03.2023 - 06.2023
- Retained thorough knowledge of menus and current specials to inform guests
- Kept guests' coffee, soda, or water continuously refilled
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders
- Checked patron identification to verify minimum age requirements for consumption of alcoholic beverages
- Described ingredients and cooking methods to explain preparation of various food items
- Memorized frequent customer preferences to build relationships and loyalty
- Greeted and escorted guests to tables, fostering warm welcome
- Presented menu and provided information about ingredients, reducing potential food allergies
- Checked customer identification to support legal age requirements for consumption of alcoholic beverages
- Upsold drinks and desserts, boosting sales and profit
- Trained new employees on restaurant policies
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
WAITRESS
The Sun Inn
11.2018 - 06.2022
- Retained thorough knowledge of menus and current specials to inform guests
- Kept guests' coffee, soda, or water continuously refilled
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders
- Checked patron identification to verify minimum age requirements for consumption of alcoholic beverages
- Described ingredients and cooking methods to explain preparation of various food items
- Memorized frequent customer preferences to build relationships and loyalty
- Greeted and escorted guests to tables, fostering warm welcome
- Presented menu and provided information about ingredients, reducing potential food allergies
- Checked customer identification to support legal age requirements for consumption of alcoholic beverages
- Upsold drinks and desserts, boosting sales and profit
- Trained new employees on restaurant policies
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
CABIN CREW MEMBER
British Airways
06.2017 - 11.2018
- Collaborated with flight crew members to provide excellent customer service
- Adapted to flight delays and schedule operations, updating passengers on flight status
- Answered passenger questions and concerns, escalating issues to pilot or security team
- Trained in emergency evacuation procedures, CPR, and First Aid
- Served food and drinks from refreshment cart and provided information about in-flight offerings.
EXPERIENCED DENTAL NURSE
Straight Road Dental Practice
09.2012 - 05.2017
- Developed strong interpersonal skills to effectively address customer needs and complaints
- Made impressions for study casts
- Attended continuing education courses to maintain and update skills
- Exposed and developed x-ray film
- Recorded and reviewed patient medical histories
- Maintained dental equipment and sharpened and sterilized dental instruments
- Charted conditions of decay and disease for diagnosis and treatment by dentist.
Food and Beverage Attendant
Hamilton Island Enterprises
07.2023 - Current
Education
DENTAL NURSING IN DENTAL -
Colchester Institute
Colchester, Jun 2014DIPLOMA IN BEAUTY THERAPY -
Colchester Institute
Colchester, Jun 2012Skills
- Trained in emergency evacuation procedures, CPR, and First Aid
- Professionalism and Etiquette
- Dental terminology knowledge
- Oral Surgery Assistance
- Orthodontic Procedure Support
- Made impressions for study casts
- Attended continuing education courses to maintain and update skills
- Exposed and developed x-ray film
- Recorded and reviewed patient medical histories
- Maintained dental equipment and sharpened and sterilized dental instruments
- Charted conditions of decay and disease for diagnosis and treatment by dentist
- Advanced Level 3 Diploma
Timeline
Food and Beverage Attendant
Hamilton Island Enterprises
07.2023 - Current
FOOD AND BEVERAGE SERVER
Emirates One & Only Resort
03.2023 - 06.2023
WAITRESS
The Sun Inn
11.2018 - 06.2022
CABIN CREW MEMBER
British Airways
06.2017 - 11.2018
EXPERIENCED DENTAL NURSE
Straight Road Dental Practice
09.2012 - 05.2017
DENTAL NURSING IN DENTAL -
Colchester Institute
DIPLOMA IN BEAUTY THERAPY -
Colchester Institute
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