Summary
Overview
Work History
Education
Skills
Resume objective
Work experience
Certification
Interests
References
Timeline
Bartender

Holly Knight

Mungungo,QLD

Summary

Previous history Bartending at Mungungo Pub, where excelled in high-volume events and maintained great customer service. Skilled in cash and credit transactions and known for a friendly, cooperative attitude. Demonstrated ability to enhance customer satisfaction and build loyal clientele through effective teamwork and exceptional service delivery.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Bartender

Mungungo Pub
04.2023 - 05.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly and card transactions accurately
  • Regularly cleaned and sanitized bar area, as well as dining room, refrigeration and storage areas.
  • Waited tables (running plates in and out of kitchen and serving food)
  • Washed and stacked dishes regularly
  • Kept bar presentable and well-stocked to meet customer needs.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Adapted to fast-paced environment, effectively managing multiple drink and food orders simultaneously without compromising quality.
  • Developed strong relationships with loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Plated and presented food following chef requirements.

Education

Queensland Certificate of Education -

Monto State High School
Monto, QLD
11-2024

Skills

  • Customer Service
  • Cash Register Operation
  • Cash and credit transactions
  • Collaboration and Teamwork
  • Hard working
  • Friendly, cooperative attitude

Resume objective

I am a friendly and reliable 17 year old, grade 12 student, eager to contribute to Ridgehaven's warm and supportive environment as a kitchen hand. I am keen to learn how to I can help ensure meal preparation runs smoothly for the residents, while valuing the opportunity to gain valuable work experience and hopefully make a positive impact on the lives of the residents at Ridgehaven.

Work experience

Alexandra Park Zoo Bundaberg 

Zookeeper (volunteer) 

September 2022

  • Fed and tended for animals
  • Drove to park sites to collect browse
  • Cleaning enclosures and other exhibits
  • Sanded and re-bedded enclosures

Certification

  • HLTAID011 - Provide First Aid (Standard), ABC First Aid, 2nd August 2024

Interests

  • Art (Sketching and drawing)
  • Animals
  • Batrachology
  • Ecology
  • Nature
  • Swimming


References

Michele Goody 

Phone number: 0429370699


Bundaberg zoo

Phone number: 1300 883 699


Mungungo Pub

Phone number: 0461423674

Timeline

Bartender

Mungungo Pub
04.2023 - 05.2024

Queensland Certificate of Education -

Monto State High School
Holly Knight