Holly Koehn
Brisbane
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Kitchen Assistant
Chipmunks Playland & Cafe
10.2024 - Current
Cafe Allrounder
King Kong Coffee
01.2023 - Current
Customer Support Representative
Data #3 Limited
01.2022 - 01.2023
- Manage maintenance contract renewals and quotes
- Respond to customer queries on support agreements.
- Liaise with vendors and internal teams on service provisioning.
- Maintain accurate CRM and contract records.
- Support resolution of maintenance-related issues.
- Assist sales with contract insights and opportunities.
- Ensure compliance with SLAs and vendor requirements.
FOH Team Member
Banh Mi Factory
01.2020 - 01.2022
Issuing Officer
Electoral Commission Queensland
03.2020 - 09.2020
- Issue votes in the polling place
- Manage use of ballot boxes
- Manage queues and assist with end-of-day activities
- Data entry into service portal
BOH Casual Supervisor
Betty’s Burgers
01.2018 - 01.2020
Education
Bachelor of Business Management - Marketing
University of Queensland
Saint Lucia, QLD07-2027
Skills
- Service excellence
- Checklist management
- Microsoft windows and office
- Salesforce proficiency
- Training materials development
- Data management
- Organization and recordkeeping
- Teamwork and collaboration
- Attention to detail
Timeline
Kitchen Assistant
Chipmunks Playland & Cafe
10.2024 - Current
Cafe Allrounder
King Kong Coffee
01.2023 - Current
Customer Support Representative
Data #3 Limited
01.2022 - 01.2023
Issuing Officer
Electoral Commission Queensland
03.2020 - 09.2020
FOH Team Member
Banh Mi Factory
01.2020 - 01.2022
BOH Casual Supervisor
Betty’s Burgers
01.2018 - 01.2020
Bachelor of Business Management - Marketing
University of Queensland
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