Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Holly Lake

Tamworth,NSW

Summary

Have had 10 plus years working in a retail environment, from supermarkets to fashion stores.

Adhere to company polices and procedures to the best of my ability.

Working a team environment and constantly working towards meeting KPIs. Having a friendly attitude and creating repors with clients and customers. Have my own private vehicle so i can get to work in a timely manner.

Overview

6
6
years of professional experience

Work History

Cleaner

Happy Housekeepers
Tamworth
07.2023 - Current
  • Working in a team environment, general cleaning for clients on Care Packages, vacate cleans for end of lease properties, knowledge of using chemicals correctly, working in a timely manner.
  • Assisted shopping for clients on Care packages
  • Polished furniture to remove dust and dirt buildup.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.

Personal Shopper

Coles Group
Brisbane
04.2018 - Current
  • Started at Coles in north Brisbane as a personal shopper in the online department
  • Moved to Tamworth in May 2019
  • Duties included picking and packing for customer orders, consolidation of orders ready to be delivered, having an eye for detail, consistency and accuracy, energy and enthusiasm to work part of a team and been on your feet for long periods of time, customer service role (checkouts), serving customer with a bright attitude, building rapport with customers ensuring they leave happy and satisfied, working towards and or meeting KPIs and bulk scanning, attention to detail with cleanliness around work stations.

Uber Partner

Uber
Brisbane, Queensland
04.2018 - 04.2019
  • Utilized GPS navigation systems to ensure timely arrival at destinations.
  • Kept track of mileage driven for tax purposes using designated tracking software.
  • Adhered to local driving laws while transporting passengers safely from point A to point B.
  • Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
  • Maintained valid driver's license at all times according to state regulations.
  • Organized vehicle maintenance and ensured it was up to date with all required certifications.
  • Monitored traffic conditions in order to plan the most efficient route for each passenger.
  • Maintained cleanliness of interior and exterior of vehicle.

Childcare Volunteer

Various company
Tamworth
  • 2023 worked briefly at Imagine Childcare and Preschool. Hold a Working with Children check.
  • I have had experience working with children since 2015, volunteering my time when I was in the process of finding work.
  • Assisted educators in the classroom with children for morning tea, lunch, and afternoon tea. Helped to set up beds for rest time and settle children.
  • Assisted in changing nappies in the nursery space. Assisted in supervising children in the playground areas, making sure they were safe and happy.
  • Learning about bathroom hygiene to assist children when going to the toilet and hand washing after going to the toilet. Making sure children had washed their hands before and after meals.

Education

School Certificate -

01.2006

Skills

  • Housekeeping
  • Chemical Handling
  • Sanitation Practices
  • Sweeping and Mopping
  • Proper chemical handling
  • Interior and exterior cleaning
  • Assisted shopping for Clients
  • Working individually and as a team
  • Customer Service
  • Online Order Processing
  • Attention to Detail
  • Upbeat and Outgoing Attitude
  • Heavy Lifting
  • Product Knowledge

References

References available upon request.

Timeline

Cleaner

Happy Housekeepers
07.2023 - Current

Uber Partner

Uber
04.2018 - 04.2019

Personal Shopper

Coles Group
04.2018 - Current

Childcare Volunteer

Various company

School Certificate -

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Holly Lake