Holly Lance
Beaumaris,VIC
Summary
Dedicated Medical Receptionist, works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Successful career history in Medical Administration comprising more than 4 years.
Overview
7
7
years of professional experience
Work History
Interior Design & Decorator
Property Styling Melbourne
03.2024 - Current
- Staging properties being prepared for sale.
- Collaborated with clients to develop personalized design concepts, resulting in uniquely tailored spaces.
- Enhanced client satisfaction by delivering high-quality decoration services within given timeframes.
Hospitality Assistant
Pier 10 Winery
12.2023 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Medical Receptionist
Southern Suburbs Physiotherapy Centre
11.2020 - Current
- Coordinated patient scheduling and appointments, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Worked with computer software programs such as Microsoft Office and Practice management Software (Gensolve)
- Managed multi-line phone system and high volume calls.
- Developed strong relationships with patients, fostering loyalty and trust in the practice's services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Waitress
Green Olive Winery
12.2022 - 12.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Interior Design Internship
Design Rouge Studio
07.2021 - 02.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, handling deliveries, cataloguing samples, tidying and organising the studio
Retail Sales Assistant
2XU
10.2017 - 12.2020
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Updating and filling stock on shop floor.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
Education
Interior Design
RMIT University
Melbourne, VIC06.2023
Skills
- Strong Interpersonal Skills
- Efficient and productive
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Office Administration
- Microsoft Office
Timeline
Interior Design & Decorator
Property Styling Melbourne
03.2024 - Current
Hospitality Assistant
Pier 10 Winery
12.2023 - Current
Waitress
Green Olive Winery
12.2022 - 12.2023
Interior Design Internship
Design Rouge Studio
07.2021 - 02.2023
Medical Receptionist
Southern Suburbs Physiotherapy Centre
11.2020 - Current
Retail Sales Assistant
2XU
10.2017 - 12.2020
Interior Design
RMIT University
Similar Profiles
Morgan CopelandMorgan Copeland
Home Staging Consultant at Sell in Style Property StylingHome Staging Consultant at Sell in Style Property Styling
SHAMIN ACHARIGESHAMIN ACHARIGE
Packer/Mover at Temple Trees Property stylingPacker/Mover at Temple Trees Property styling
Berna DoganBerna Dogan
Founder and Head of Luxe Interior Property Styling at LUXE Interior Property StylingFounder and Head of Luxe Interior Property Styling at LUXE Interior Property Styling