Holly Langley
Coleraine,VIC
Summary
I am a dedicated and loyal Barista to my current Job, with a background of caregiving and supermarket work, as well as volunteering within my local community. Experienced in customer service, teamwork and staying composed in fast paced environments. I am confident in maintaining a fun, but safe environment with compassion and care. I am known for my time management, organisation and adaptability, making me well suited to volunteer as part of the Schoolies.com Vanu/Fiji Crew. I am a quick learner and flourish in team settings. I am flexible with working hours and will be dedicated to making young people have a successful, safe and most importantly, fun, Schoolies experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Catching Pen Cafe
01.2022 - Current
- Trained new baristas and employees on coffee preparation techniques and customer service standards.
- Managed inventory levels of coffee beans and supplies to minimize waste and ensure availability.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Primary Caregiver
Home - Mother
11.2019 - 09.2022
- Provided compassionate care to my mum when she was suffering from a terminal illness.
- Assisted with managing medication
- Dressed, bathed, groomed and prepared meals
- Organised medical appointments to healthcare providers
- Educated other family members and friends on best practices for how to support someone living with Motor Neuron Disease
- Cleaned house, ran errands, managed laundry, completed weekly grocery shopping, whilst also attending Secondary school (VCE).
Supermarket Worker
IGA Supermarket
11.2018 - 12.2021
- Worked in the Deli department, Fresh Produce, and cash register.
- Trained new staff on operational procedures and customer service standards.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Stocked shelves and organized merchandise displays for easy retrieval.
Education
VCE - Year 12
Monivae College
Hamilton, VIC12-2021
Skills
- Time management
- Friendly and outgoing
- Teamwork and collaboration
- Organised
- Positive Communication
- Multitasking
- Customer service in fast paced environment
- Compassionate and caring
- Loyal and dedicated
- Attention to detail
- Responsible
- Problem-solving
Certification
Working with Children's Check
Timeline
Barista
Catching Pen Cafe
01.2022 - Current
Primary Caregiver
Home - Mother
11.2019 - 09.2022
Supermarket Worker
IGA Supermarket
11.2018 - 12.2021
VCE - Year 12
Monivae College
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