Holly Lewis
Balcatta,WA
Summary
Resourceful and experienced worker offering expertise in customer service, kitchen hand, hospitality, cleaning and housekeeping.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaning/Housekeeping Team Member
Maid To Order
10.2023 - 03.2024
- Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
- Consistently met deadlines for daily cleaning projects.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Changed and washed linen as a requested extra service for Airbnb homes.
Mental Health and Disability Support Worker
Sakara Care
11.2023 - 01.2024
- Improved client independence by assisting with personalised support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisting with daily living tasks such as community access, meal preparation, grocery shopping and budgeting.
- Performing 12+ hour shifts between two clients and locations.
- Performing sleep-in shifts for 24/7 care.
Assistant Practitioner of Occupational Therapy
Merseycare NHS Foundation Trust
05.2021 - 09.2023
- Actively plan and deliver therapeutic interventions to patients housed in a forensic medium secure psychiatric hospital.
- Undertake and write-up community assessments for patients on pre-discharge wards.
- Evaluated previously prescribed interventions for successes or failures and adjusted strategies.
- Conducted physical assessments of relevant body areas and performed standardized tests to check responses.
- Implemented individualised care plans to improve patient outcomes, alongside nursing team.
- Perform 12 hour shifts (7:30am-8pm) on the wards.
Bakery Assistant/Kitchen Hand
Mr Thompson's Bakery
06.2019 - 08.2021
- Assisted high volumes of customers with helpful attitude and a positive approach at market stalls and University hubs.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared cake/tray bake mixtures to advance production.
- Worked closely as a team (family run business) to ensure deliveries went out on time, alongside maintaining an attractive shop display.
Supermarket Team Member
Tesco Superstore
05.2018 - 02.2019
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Managed efficient cash register operations.
- Stocked shelves and organized merchandise displays.
- Assisted in maintaining store cleanliness for a more enjoyable shopping experience.
Waitress/Front of House/Kitchen Hand
The Five Ways (Toby Carvery)
09.2016 - 08.2018
- Maintained clean and welcoming dining environment, ensuring a positive customer experience.
- Collaborated with team members to consistently provide efficient service.
- Preparing desserts, serving food and drinks.
- Event serving for party/function rooms.
- Cleaning kitchen surfaces, floors and appliances. Ensuring the upkeep of stock labelling system.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Hospitality Worker
Edge Hill University
06.2017 - 07.2018
- Serving high volumes of customers refreshments after graduation ceremonies.
- Preparing canapes and pouring drinks on request.
- Assisted in setting up and clearing banquet tables.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Working in a team to deliver a high quality professional service.
Education
Bachelor of Arts - Sports Management And Coaching
Edge Hill University
United Kingdom - Ormskirk07.2019
Advanced Diploma - Sports Studies
King George VII College
United Kingdom - Southport06.2016
10 GCSE's - English, Mathematics, Science Etc.
Ormskirk High School
United Kingdom - Ormskirk06.2013
Skills
- Area and Facility Cleaning
- Attention to Detail
- Decision-making capabilities
- Customer Service
- Positive Attitude
- Leadership Qualities
- Teamwork and Collaboration
- Creativity and Innovation
- First Aid/CPR
- Multitasking
Certification
International Drivers Licence (UK)
NDIS Worker Check (November 2023-2028)
Working with Children Check (November 2023-2028)
Police Check (October 2023-2028)
Timeline
Mental Health and Disability Support Worker
Sakara Care
11.2023 - 01.2024
Cleaning/Housekeeping Team Member
Maid To Order
10.2023 - 03.2024
Assistant Practitioner of Occupational Therapy
Merseycare NHS Foundation Trust
05.2021 - 09.2023
Bakery Assistant/Kitchen Hand
Mr Thompson's Bakery
06.2019 - 08.2021
Supermarket Team Member
Tesco Superstore
05.2018 - 02.2019
Hospitality Worker
Edge Hill University
06.2017 - 07.2018
Waitress/Front of House/Kitchen Hand
The Five Ways (Toby Carvery)
09.2016 - 08.2018
Bachelor of Arts - Sports Management And Coaching
Edge Hill University
Advanced Diploma - Sports Studies
King George VII College
10 GCSE's - English, Mathematics, Science Etc.
Ormskirk High School
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