Summary
Overview
Work History
Education
Skills
Certification
Communication Skills
References
Timeline
Generic

Holly-Louise Heilbronn

Townsville,QLD

Summary

Dedicated and reliable individual with a positive and hard-working attitude, committed to long-term employment opportunities. Strong organizational skills and a deep commitment to providing maximum assistance to others. Seeking employment in a team-oriented environment to pursue a long-term career aligned with my skills and aspirations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Project Consultant

Hays Recruitment
05.2023 - Current


  • Developed and maintained strong relationships with clients to ensure project needs were met.
  • Implemented continuous improvement methodologies that led to enhanced productivity levels across multiple placements.
  • Built strong relationships with clients through regular communication and understanding their unique needs.
  • Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
  • Improved client satisfaction by consistently providing high-quality candidates for various positions.
  • Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
  • Enhanced the company''s reputation by ensuring a positive candidate experience throughout the entire recruitment process.
  • Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
  • Contributed to business development efforts by identifying potential new clients within target industries or markets.
  • Streamlined the interview process for efficiency, resulting in faster hiring decisions.
  • Expanded the company''s talent pool by actively sourcing candidates through networking events, job boards, and social media platforms.
  • Operated and maintained applicant tracking and candidate management systems.
  • Continuously monitored industry trends to stay current on market conditions affecting talent acquisition strategies.
  • Implemented innovative methods for engaging passive candidates, leading to an increase in qualified applicants for hard-to-fill roles.
  • Reduced time-to-fill metrics by efficiently managing multiple requisitions simultaneously and prioritizing tasks effectively.
  • Developed strong referral networks through active participation in industry groups, professional associations, or community organizations.
  • Increased candidate placements by developing and implementing targeted recruitment strategies.

Casual Paint Team Member

Bunnings Domain Townsville
06.2022 - Current
  • Assisting customers in special order
  • Outstanding Customer Service
  • Paint tinting & application

Assistant Store Manager

Spendless Shoes Castletown
11.2021 - 05.2023
  • Customer service, refunds & exchanges
  • Training new staff
  • Roster every fortnight
  • Approval of hours worked by casuals
  • End of day procedures & End of week procedures
  • Stock & banking weekly/monthly

Game Day Usher

Stadiums Queensland
01.2020 - 05.2023
  • Greeting patrons - Strong customer service
  • Ticketing
  • Relocations of patrons seating

Education

Completion of year 12 -

Townsville State High School
Townsville, QLD
12.2022

Skills

  • Operations Management
  • Business Analysis
  • Organizational Change
  • Industry Expertise
  • Customer Relations
  • Advanced problem solving
  • Client Relations
  • Processes and procedures
  • Strategic Planning
  • Data Analysis
  • Document Management
  • Compliance Monitoring
  • Risk Management

Certification

  • Certificate II in Tourism
  • Current RSA & RSG
  • Under-going Certificate IV in Real Estate Practice

Communication Skills

I believe I have outstanding communication with my team and great enthusiasm while at work. I'm passionate about helping people and strongly agree that communication is a key skill to have within the work force. I am thankful for the opportunities I have been given within my current job role as assistant store manager. I am confident with speaking and engaging with new people, willing to engage in new conversations and go above and beyond with the service that I am providing.

References

  • Jessica Murray, Spendless Shoes Manager, 0421563436
  • Brad Wanrooy, Bunnings Operations Coordinator, 07 4412 0200
  • Desleigh Drew, Operations Manager Queensland Country Bank Stadium, 07 4722 7707

Timeline

Senior Project Consultant

Hays Recruitment
05.2023 - Current

Casual Paint Team Member

Bunnings Domain Townsville
06.2022 - Current

Assistant Store Manager

Spendless Shoes Castletown
11.2021 - 05.2023

Game Day Usher

Stadiums Queensland
01.2020 - 05.2023

Completion of year 12 -

Townsville State High School
Holly-Louise Heilbronn