Holly Manns
Tanilba Bay ,NSW
Summary
I am a reliable team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. I am very dedicated to business success, eager to learn more about skills and to advance professionally. I am familiar with developmentally appropriate activities and I believe it is important to promote emotional and social health to complement academic progress.
Overview
3
3
years of professional experience
Work History
KFC Team Member
KFC
Medowie, NSW
11.2023 - Current
- Responded to customer requests and answered questions, contributing to enhanced satisfaction.
- Served as a reliable point of contact for customers, delivering face-to-face top-notch service.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Greeted customers upon entering the store with friendly demeanor.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Assisted newly hired team members by explaining company procedures and safety requirements.
Waitress Trainee
Murrays Brewery
Bobs Farm
06.2021 - 06.2023
- Maintained a professional attitude while working in a fast-paced environment.
- Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
- Maintained knowledge of restaurant policies regarding guest services and satisfaction.
- Provided excellent customer service during meal times.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Completed assigned tasks within designated timeframes.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Adhered to health regulations concerning food storage and sanitation practices.
- Provided exceptional service to high volume of daily customers.
- Trained new employees on restaurant procedures and plating techniques.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Mathematics, Science, Visual Arts, English, PDHPE
Hunter River High School
Heatherbrae, NSW06-2022
Skills
- Cleaning
- Workplace Safety
- Customer Service
- Equipment Operation
- Collaboration and Teamwork
- Training and mentoring
- Goal Setting and Achievement
- Following Instructions
- Positive Attitude
- Problem-Solving
- Clear Communication
- Safety understanding
Timeline
KFC Team Member
KFC
11.2023 - Current
Waitress Trainee
Murrays Brewery
06.2021 - 06.2023
Mathematics, Science, Visual Arts, English, PDHPE
Hunter River High School
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