Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jodie Martin

Quirindi,NSW

Summary

Community-focused Nurse Manager with 8 years' Nursing experience. Passionate and driven to enable multidisciplinary teaming and resource activities in leading day to day operational management. My passion and energy for the health industry keeps me motivated to continually professionally develop and extend my knowledge to ensure and manage the health service to enable delivery of high standards of care and services. Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions to collaborate across the community. A multitasking passionate nurse, considered highly ambitious, willing to meet or exceed expectations. Collaborative leader with dedication to partnering with coworkers and the community to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

8
8
years of professional experience

Work History

Health Service Manager

NSW Health
04.2023 - Current
  • Drive, Lead and model behaviours to staff and patients that reflect the Excellence Framework.
  • Assist with the development of less experienced practitioners and other health care team members by providing support, guidance and direction.
  • Promoting a risk management approach to identifying, assessing, controlling and evaluating identified health and safety risks
  • Ensure that work is conducted in a manner that demonstrates values of cultural respect in accordance with HNE Health’s Closing the Gap strategy
  • Maximise the utilisation of infinite resources to achieve both budget and service delivery targets, whilst maximising service delivery outcomes for patients.
  • Assist with the management of workforce functions including, induction, professional development, performance reviews and performance management.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrate ability to coach, mentor, encourage and guide others to enable them to reach their full potential, effectively adapt to ongoing change and achieve health service outcomes
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Accomplished multiple tasks within established timeframes.
  • Resolved customer complaints in professional and timely manner.
  • Recruitment, trained and supervised team of service staff members to meet business goals.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to NSW Health, benefits administration and general liability.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Reviewed department performance and adjusted coverage to compensate for changing conditions.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviours and helping patients regain or improve coping abilities.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.

Acting Health Service Manager

NSW Health
01.2023 - 04.2023
  • Assess, plan, organise, evaluate and deliver quality nursing care to achieve individual clinical outcomes for each patient including the leadership of integrated discharge planning.
  • Assist with the development of less experienced practitioners and other health care team members by providing support, guidance and direction.
  • Promoting a risk management approach to identifying, assessing, controlling and evaluating identified health and safety risks
  • Ensure that work is conducted in a manner that demonstrates values of cultural respect in accordance with HNE Health’s Closing the Gap strategy
  • Maximise the utilisation of infinite resources to achieve both budget and service delivery targets, whilst maximising service delivery outcomes for patients.
  • Assist with the management of workforce functions including, induction, professional development, performance reviews and performance management.
  • Drive, Lead and model behaviours to staff and patients that reflect the Excellence Framework.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrate ability to coach, mentor, encourage and guide others to enable them to reach their full potential, effectively adapt to ongoing change and achieve health service outcomes
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Accomplished multiple tasks within established timeframes.
  • Resolved customer complaints in professional and timely manner.
  • Recruitment, trained and supervised team of service staff members to meet business goals.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to NSW Health, benefits administration and general liability.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Reviewed department performance and adjusted coverage to compensate for changing conditions.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviours and helping patients regain or improve coping abilities.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.

Clinical Nurse Educator

NSW Health
12.2022 - 02.2023
  • Coach and mentor nursing staff and students
  • Contributed educational and clinical expertise to help optimize training courses and boost student learning.
  • Show leadership and high standards of nursing skills
  • Identify areas requiring education implement strategy plans for improvement through education
  • Assess staff and student knowledge levels and abilities with detailed assessments.
  • Liaise with medical and nursing personnel to evaluate and improve teaching and nursing practices.
  • Educate and guide Policy and Procedure updates to staff

Clinical Nurse Specialist

NSW Health Quirindi District Hospital
06.2019 - Current
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment
  • Team Leader, Hospital In Charge
  • Infection Control Liaison Officer
  • Immunisation qualified
  • Fit tester
  • Medchart Super User
  • Train/educate/mentor new nurses/students/colleagues in proper techniques, care standards, operational procedures and safety protocols.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Followed infection control procedures
  • Ensured safety and well-being of patients
  • Assistance with activities of daily living
  • Effective communication skills
  • Working within team environments
  • Provide leadership skills
  • Good time management
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Performed triage on all incoming patients and determined severity of injuries and illnesses.

Staff Health Nurse

NSW Health
04.2022 - 03.2023
  • Administration of vaccinations for staff.
  • Provide expert advice to minimise vaccination hesitancy.
  • Conduct OASV assessments
  • Follow up with management and Staff and Well being to achieve compliance with mandatory immunisations.
  • Provide support and education for needlesticks injuries.
  • Run compliance reports
  • Promote safety and support


Registered Nurse Infection Control

NSW Health
06.2019 - 03.2023
  • Relief for Tamworth CNC Infection Control
  • Assists HNE Health Managers and staff to prevent and control healthcare-associated infection across all clinical environments.
  • Provide a standard reference for safe practices relevant to infection prevention consistent with State and Federal requirements
  • Managed quality assurance program including on site evaluations, internal audits
  • Work cooperatively with multidisciplinary health care teams
  • Provide expert clinical consultancy and supporting Excellence in patients, staff and visitor care to enhance the care outcomes

Infection Control Registered Nurse Mat. Relief

NSW Health
08.2019 - 02.2020
  • Developed effective training programs to help staff understand and implement critical protections.
  • Coordinated successfully and with full compliance to prevent infections according to facility and Joint Commission standards.
  • Investigated outbreaks and revamped control measures to prevent future incidents.
  • Assists HNE Health Managers and staff to prevent and control healthcare-associated infection across all clinical environments.
  • Provide a standard reference for safe practices relevant to infection prevention consistent with State and Federal requirements
  • Managed quality assurance program including on site evaluations, internal audits
  • Work cooperatively with multidisciplinary health care teams
  • Provide expert clinical consultancy and supporting Excellence in patients, staff and visitor care to enhance the care outcomes

Medication Endorsed Enrolled Nurse

Hunter New England, Local Health District
06.2016 - 12.2018
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures
  • Pharmacological and non-pharmacological management and treatment of various disorders and diseases
  • Assisted patients with daily functions
  • Assessed patients and documented their medical histories
  • Provided all daily living tasks to enhance quality of life for elderly patients
  • Completed all daily living tasks to enhance the quality of life of elderly patients
  • Developed and implemented nursing care plans
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis
  • Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Followed infection control procedures
  • Ensured safety and well-being of patients
  • Duties include, but not limited to include:
    • Medication distribution
    • Personal care/hygiene
    • Assistance with activities of daily living
    • Effective communication skills
    • Working within team environments
    • Provide leadership skills
    • Infection control officer
    • Accurate documenting
    • Good time management
    • Work within scope of practice
    • Provide care following evidence based practices
    • Promote quality care

Education

Post Graduate Certificate - Critical Care Nursing - Emergency

Australian College of Nursing
Online
06.2021

Post Graduate Certificate - Cancer in Nursing - July 2019 To June 2020

Australian College of Nursing
Online
06.2020

Bachelor of Science - Nursing

Charles Sturt University
Bathurst
2018

Some College (No Degree) - Nursing

TAFE New England Gunnedah Campus
Gunnedah, NSW

High School Diploma -

Morisset High School
Morisset, NSW
2000

Skills

  • Manager Essentials Pathway
  • PMSP (People Management Skills Program)
  • Clinical Nurse Specialist - General Rural Nursing Aug 2021
  • Post Graduate Critical Care Nursing - Emergency 2021
  • First Line Emergency Care Credentialing (FLEC) 2020
  • Post Graduate Certificate Cancer In Nursing 2020
  • Fit Tester Training 2020
  • Immunisation for Health Professionals 2019
  • Current MedChart Super User
  • Infection Prevention Link Nurse online course 2019
  • Accredited Hand Hygiene Compliance Auditor 2019
  • AREC - Advanced Remote Emergency Care CRANA Course September 2019
  • REC - Remote Emergency Care CRANA Course August 2019
  • Advanced Life Support Adult & Child
  • Between the Flags DETECT Adult & Junior
  • RESUS4KIDS
  • 2017 Excellence in Nursing and Midwifery Enrolled Nursing Finalist Award
  • Working With Children Check
  • National Police Check
  • Class ‘C' driver's licence

References

Eileen Harris

Practice Manager - Health One Quirindi

Tel: 02 6746 0232 Mobile: 0429858890

Eileen.Harris@health.nsw.gov.au

Kris Owen

Rural Health Services Clinical Nurse Educator- Peel Sector

Monday to Thursday

Tel: 02 67678072 Mobile: 0429 100 867

kristine.owen@health.nsw.gov.au


Fortunato Mazzei

Medical Officer

0433 707 908

Fortunato.Mazzei@health.nsw.gov.au

Timeline

Health Service Manager

NSW Health
04.2023 - Current

Acting Health Service Manager

NSW Health
01.2023 - 04.2023

Clinical Nurse Educator

NSW Health
12.2022 - 02.2023

Staff Health Nurse

NSW Health
04.2022 - 03.2023

Infection Control Registered Nurse Mat. Relief

NSW Health
08.2019 - 02.2020

Clinical Nurse Specialist

NSW Health Quirindi District Hospital
06.2019 - Current

Registered Nurse Infection Control

NSW Health
06.2019 - 03.2023

Medication Endorsed Enrolled Nurse

Hunter New England, Local Health District
06.2016 - 12.2018

Post Graduate Certificate - Critical Care Nursing - Emergency

Australian College of Nursing

Post Graduate Certificate - Cancer in Nursing - July 2019 To June 2020

Australian College of Nursing

Bachelor of Science - Nursing

Charles Sturt University

Some College (No Degree) - Nursing

TAFE New England Gunnedah Campus

High School Diploma -

Morisset High School

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