Holly-May Logan
Gold Coast,QLD
Summary
Dedicated retail worker with strong customer service skills and conflict resolution expertise. Proven ability to assist customers and resolve complaints effectively. Dedicated retail worker skilled in customer service, conflict resolution, and inventory management. Proven ability to train new employees and efficiently handle customer inquiries.
Overview
3
3
years of professional experience
Work History
Retail Worker
Coles
Gold Coast, QLD
02.2023 - 09.2025
- Picking and packing online orders, click-and-collect services.
- Assisted customers with product selection and inquiries.
- Operated cash registers and processed transactions accurately.
- Stocked shelves and ensured products were properly labeled.
- Collaborated with team members to restock inventory efficiently.
- Trained new employees on store policies and procedures.
- Resolved customer complaints and provided effective solutions.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Greeted customers, identified their needs and provided assistance with product selection.
Education
High School Diploma -
Nerang State High School
Nerang, QLD11-2024
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Inventory management
- Cash handling
- Order fulfillment
- Store cleaning
Custom
Work experience at Chempro as Pharmacy Assistant.
Timeline
Retail Worker
Coles
02.2023 - 09.2025
High School Diploma -
Nerang State High School