Holly Mepham
Inverell,Nsw
Summary
Dynamic leader with a proven track record at McDonald's, adept in staff management and problem-solving. Excelled in enhancing team performance and customer service through effective training and excellent communication. Skilled in time management and maintaining high standards under pressure. Brings a blend of hard computer skills and soft verbal communication abilities to achieve outstanding results.
Overview
11
11
years of professional experience
Work History
Department Manager
McDonald's
Inverell, NSW
03.2020 - Current
Maintained reliable monetary operations.
Enhanced overall crew presentation.
Ensured consistent crew performance through targeted training.
Managed work schedules to match peak business hours.
Babysitter
Private Care
Bingara, NSW
02.2014 - 02.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
Certificate III - Ain
TAFE NSW
NSW12.2022
Year 12 Completed -
Inverell High School
Inverell2022
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Time management
- Excellent communication
- Computer skills
- Calm under pressure
- Verbal communication
Timeline
Department Manager
McDonald's
03.2020 - Current
Babysitter
Private Care
02.2014 - 02.2020
Certificate III - Ain
TAFE NSW
Year 12 Completed -
Inverell High School