Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
All Rounder
Dorset Hotel
09.2018 - 07.2023
Worked effectively in fast-paced environments.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Barista
Two Doors Down Cafe
10.2019 - 04.2022
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
Operated espresso machines and commercial coffee brewers to create beverages.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Receptionist
Dynamic Osteopathy
12.2020 - 02.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled cash transactions and maintained sales and payments records accurately.
Corresponded with clients through email, telephone, or postal mail.
Kept reception area clean and neat to give visitors positive first impression.
Coordinated patient scheduling, check-in, check-out and payments for billing.
·Maintained confidentiality of information regarding clients and company.
Teacher Aide/Office Administrator
Winnaleah District High School/DECYP
07.2023 - 12.2023
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Maintained confidentiality of sensitive information, adhering to privacy policies and procedures.
Administrative Clerk
Queechy High School
01.2024 - Current
Served as liaison between parents and students.
Verified student grades, attendance and schedules.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to staff.
Edited and proofread documents for accuracy and completeness.