Holly Radford
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
All Rounder
Dorset Hotel
09.2018 - 07.2023
- Worked effectively in fast-paced environments.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Barista
Two Doors Down Cafe
10.2019 - 04.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Receptionist
Dynamic Osteopathy
12.2020 - 02.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- ·Maintained confidentiality of information regarding clients and company.
Teacher Aide/Office Administrator
Winnaleah District High School/DECYP
07.2023 - 12.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Maintained confidentiality of sensitive information, adhering to privacy policies and procedures.
Administrative Clerk
Queechy High School
01.2024 - Current
- Served as liaison between parents and students.
- Verified student grades, attendance and schedules.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to staff.
- Edited and proofread documents for accuracy and completeness.
Education
TCE & ATAR -
Newstead College
Newstead, TAS11.2022
High School Diploma -
Winnaleah District High School
Winnaleah, TAS12.2020
Skills
- Responsible Alcohol Service
- Cash Management
- Clerical Support
- Maintaining confidentiality
- Verbal and written communication
- Database entry
- Customer Service
- Bar Equipment Familiarity
- Calm and Composed
- Strong multitasking
References
Brodie O'Brien
Former Manager
Phone: 0430970390
Mandy Grose
Former Co-Worker
Phone: 0419701214
Timeline
Administrative Clerk
Queechy High School
01.2024 - Current
Teacher Aide/Office Administrator
Winnaleah District High School/DECYP
07.2023 - 12.2023
Receptionist
Dynamic Osteopathy
12.2020 - 02.2021
Barista
Two Doors Down Cafe
10.2019 - 04.2022
All Rounder
Dorset Hotel
09.2018 - 07.2023
TCE & ATAR -
Newstead College
High School Diploma -
Winnaleah District High School
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