Holly Richardson
Berwick,VIC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
San Churro Chocolateria
05.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Education
Year 11 -
St Francis Xavier College
Beaconsfield, VICSkills
- Refund Handling
- Customer Seating
- Order Accuracy
- POS Transactions
- POS System Operations
- Cash Register Operation
- Resolving Complaints
- Food Preparation and Safety
Timeline
Customer Service Cashier
San Churro Chocolateria
05.2022 - Current
Year 11 -
St Francis Xavier College
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