Holly Sambell
Camberwell,VIC
Summary
I am a kind, caring, and compassionate worker. I am organized and diligent, offering over 3 years of experience in communicative services combined with a high-energy, enthusiastic approach to serving customers. Experience in shed work as well as forestry qualifications. Other qualities I bring forth include a hardworking and reliable reputation and knowledge and experience with keeping areas clean, organized, and tidy. I am reliable and quick-paced with good attention to detail. I offer a strong industry performance record rooted in integrity and hard work.
Overview
3
3
years of professional experience
Work History
Volunteer
- Engaged in numerous volunteer work within local events in Casterton, including
- Delivering meals to public through Meals on wheels association
- Volunteered in school canteen
- Collaborating with other students in setting up athletic events within school
- Took part in work experience, working with children at Merino Primary School Social
- Partook in food service stalls, supplying hot food and drinks at social events
- Supplied tutoring sessions for primary school students • collaborated with others at football and netball club events
- Volunteering at local hospital and Edgarley, providing musical entertainment
Tutor
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
Dental Receptionist
SIA Dental
08.2023 - Current
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Completed patient referrals to other medical specialists.
Domestic Cleaner
Edgarley Assisted Living
10.2022 - 02.2023
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Kept building entryway glass clean and polished for professional presentation.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Customer Service Cashier
Main Street Munchies
01.2021 - 07.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Set up new sales displays each month
- Ensured workers closely adhered to food safety and sanitation procedures established by company and regulatory agencies, managing and maintaining OHS laws
- Completed prepping, cleaning and other kitchen duties to support cooks. Followed recipes and customer requests to devise high-quality, delicious meals
Education
Bachelor of Science - Human Biology
Deakin University
Melbourne, VIC10.2024
Skills
- Leadership
- Time management
- Customer service
- Basic math skills
- Collaboration
- Problem resolution
- Microsoft Office
- Active listening
- Order taking
- Answering Phones
- Flexible Schedule
- Computer Skills
- Data Entry
- Administrative Tasks
- Community Service
- Recordkeeping and Confidentiality
Accomplishments
Receiver of the Lions Leadership Award
Receiver of the Australian Defence force leadership and teamwork award 2020
Leadership roles
Sports captain from 2018-2019
Leader of the Student Voice 2020
School captain 2020
Recognized as a high achieving student at Deakin with a WAM of above 75 2022- Present
Timeline
Dental Receptionist
SIA Dental
08.2023 - Current
Domestic Cleaner
Edgarley Assisted Living
10.2022 - 02.2023
Customer Service Cashier
Main Street Munchies
01.2021 - 07.2021
Volunteer
Tutor
Bachelor of Science - Human Biology
Deakin University
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