Holly Shadlock
South Yunderup,WA
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
1
1
Certification
Work History
National Administration Lead
Laing O'Rourke Australia
04.2018 - Current
- Responsible for driving the Administration and Office Management function through management of Company processes and procedural documentation, training of administrative staff, guidance in new Project setups, and day to day support to ensure governance across the Australian hub.
- Maintained technical documentation and provided Company-wide user training and support in the COINS financial application.
- Provided assistance to Direct Line Managers, where requested, in the performance management of functional staff i.e., appraisals and setting goals/career toolkit.
- Completed weekly Procure to Pay (P2P) statistic reporting for distribution to Senior Leadership Team.
- Liaised with management at all levels.
- Developed & delivered structured training in group and one on one environment (via e-learning, Teams, and face to face).
- Conducted detailed User Acceptance Testing on business system upgrades and new system rollouts.
- Consulted with the business to provide advocacy of appropriate processes, procedures and systems usage, and provided solutions and processes to business issues that improve the administration function.
- Increased Project procurement and invoice processing productivity by conducting detailed reviews and implementing streamlined system improvements along with comprehensive training programs.
- Strengthened team collaboration by fostering a positive work environment and promoting open communication.
- Functionally managed a diverse team of administrators across Australia, providing guidance and mentorship.
Training & Support Advisor
Laing O'Rourke Australia
04.2012 - 04.2018
- Responsibility for the new starter process, ensuring all employees are provided with the systems training and ongoing guidance they require for their role
- Setup of systems for new projects in order to manage such aspects as; procurement, financial control, document control, site access, payroll, resourcing, and human capital
- Provision of systems training, support and troubleshooting to all staff located in WA/SA/NT; systems include TeamBinder, Asite, Eify, SuccessFactors, Juggler, COINS OA and Infor Expense Management
- Preparation of learning documentation for all core business systems
- Continually working to establish and maintain strong relationships with key stakeholders and staff in order to provide a trusted support service regarding core systems across all functions of the business
- Partaking in systems upgrade testing and coordinating training for all users across the region
- Providing day to day guidance to Project teams across all administration tasks including the management of payroll, rosters, site access and procurement
- Conducting regular audits on Project procurement processes and following up with further user training and guidance as required
- Assisting with ad-hoc administration tasks across all functions of the Business as required
- Demonstration of my commitment to safety by volunteering as a Next Gear Trainer in order to facilitate Company safety initiative workshops on a regular basis to a wide range of employees, Clients and subcontractors
- Taking the Company safety culture to the next level by undertaking the Board recognised role of Next Gear Master Trainer where I was responsible for training and providing ongoing coaching to Next Gear Trainers
Mobilisation Administrator (Temp Contract)
Worley Parsons
03.2012 - 04.2012
- Working in alignment with Company and Client procedures to develop and implement a site mobilisation plan
- Submission of all staff requests for verification in ERMS
- Booking of all pre-mobilisation training at the request of the HSE team
- Ordering of employee PPE and booking of all site travel arrangements
Senior Project Administrator (FIFO & Perth Based)
Laing O'Rourke Australia
09.2010 - 03.2012
- Working in alignment with LOR and Client procedures to develop and implement project administration and document control systems
- Providing leadership to a team of two administrators and one document controller
- Preparation of formal project correspondence and meeting minutes
- Working closely with senior management and engineers to provide secretarial and document control support
- Liaising with subcontractors and Client to arrange submission of vendor approval requests via ERMS
- Assisting with allocation of the project administration budget
- Logistical planning for the transition from Perth to site, taking into considering the strict quarantine requirements
- Coordination of employee and subcontractor mobilisations including booking medicals, ordering of PPE, and arranging pre-mobilisation training in accordance with Company, Client and Legislative requirements
- Arranging Client approval for all staff and subcontractor personal via ERMS (checking of registration of interest forms, and submission of requests for verification)
- Processing of employee site access and travel booking requests via ERMS
- Management of the Project roster and daily employee movements
- Coordination of employee demobilisations in accordance with LOR and Client procedures
- Preparation and submission of official contract deliverables such as management plans, daily force reports and monthly progress reports
Commercial Administrator (FIFO)
Fluor
09.2008 - 08.2010
- § Working closely with Senior Management and Commercial Engineers to provide secretarial support
- Minute taking for weekly progress meetings with Client and Contractors, in addition to other ad-hoc meetings
- Maintaining Contractual registers and filing systems
- Working in alignment with Company and Client procedures to assist with processing Contractual documentation such as; site instructions, reports, progress payment claims, Contract variations, and subcontract approvals
- Reconciliation of daywork sheets against Variation claims
- Facilitation of Technical Query response procedure, liaising with Engineers and Contractors
- Maintaining a general knowledge and understanding of different Contracts and day to day correspondence in relation to each Contract
Senior Project Administrator
CBH Resources
12.2007 - 08.2008
- Sole provision of administration and secretarial assistance to project team such as minute taking, formatting of documents, collation of reports and submission of expense claims
- Operation of switchboard – receive and transfer calls and messages
- Day to day management of office, including incoming/outgoing mail, petty cash, and ordering of office supplies
- Establishment of site access approval procedure and administration processes from scratch
- Coordination of staff rosters, travel, and accommodation requirements
- Arranging team meetings, functions and employee training
Personal Assistant
GRD Minproc Limited
01.2007 - 12.2007
- Diary management for Commercial Manager and Finance Manager of GRD Minproc Ltd, and Executive Financial Controller of GRD Ltd
- Provision of secretarial assistance to Company finance and commercial teams
- Arranging of team meetings, workshops, functions and training
- Organisation of monthly Executive Board meetings and preparation of Executive Board reports, including the interaction with Company Directors and Board members
- Maintaining Company secretarial files and ensuring the Australian Securities Investment Commission is advised of any changes to Company details
- Assisting to streamline commercial team procedures and manage commercial filing systems
Project Administrator
GRD Minproc Limited
08.2004 - 01.2007
- Providing support and assistance to contractors regarding site access applications through ERMS, answering telephone queries regarding employment opportunities, and setting up of new contracts in ERMS
- Supervising and providing guidance to a team of 4 administrators
- Coordination of employee rosters, travel bookings, PPE allocation, expense claims, and site inductions
- Procuring of materials and coordinating the approval of supplier payments
- Preparation of weekly contractor camp accommodation billing
- Responsibility and reconciliation of site petty cash
- Collation and distribution of EPCM weekly construction progress report to key stakeholders
- Preparation and distribution of site wide alerts and bulletins on behalf of the Client
- Managing day to day office activities such as incoming/outgoing freight and mail, monitoring and re-ordering office supplies, and arranging meetings/functions
Education
High School Diploma -
Ravensthorpe District High School
Ravensthorpe, WA12.2001
Skills
- Time Management
- Organisational Skills
- Training and Development
- Cross-functional Collaboration
- Public Speaking
Certification
TAE40110 Cert IV Training & Assessment
Construction Industry OHS Induction (White Card)
WA C-A Class Drivers License
Certificate in First Aid
Growth Leadership Coaching Certificate
Affiliations
- Travel and experiencing different cultures
- Family and pets
- Home decor and gardening
References
References available upon request.
Timeline
National Administration Lead
Laing O'Rourke Australia
04.2018 - Current
Training & Support Advisor
Laing O'Rourke Australia
04.2012 - 04.2018
Mobilisation Administrator (Temp Contract)
Worley Parsons
03.2012 - 04.2012
Senior Project Administrator (FIFO & Perth Based)
Laing O'Rourke Australia
09.2010 - 03.2012
Commercial Administrator (FIFO)
Fluor
09.2008 - 08.2010
Senior Project Administrator
CBH Resources
12.2007 - 08.2008
Personal Assistant
GRD Minproc Limited
01.2007 - 12.2007
Project Administrator
GRD Minproc Limited
08.2004 - 01.2007
High School Diploma -
Ravensthorpe District High School
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