Holly Shephard

• Overseeing all aspects of business operations including setting strategic goals, managing budgets and recruitment and training development.
• Responsible for implementing procedures and polices to improve operations.
• Managing all department heads, providing guidance and support whilst providing a high level of efficiency, consistency and quality towards customers.
• Improved overall customer satisfaction by implementing new service standards and staff training programs.

Crew Member 2015-2018

Shift Manager 2018-2019

Assistant Restaurant Manager 2019-2020

Restaurant Manager 2020-Current

• Entered data, generated reports, and produced tracking documents.
• Gathered and organized materials to support operations.
• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.