HOLLY TRAJCEVSKI
Geelong
Summary
Resourceful and dedicated university student with excellent analytical skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven successes managing multiple academic projects and current hospitality work. Well-rounded and professional team player dedicated to providing a great service to the business. Highly organized, and skilled in written and verbal communication. Committed to utilizing my skills to help others, while working towards the mission of a company. A strong leader who works well under pressure, and exudes positivity.
Overview
7
7
years of professional experience
Work History
Bartender and Floor Staff Member
Pizza Bar
01.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Barista Shift Supervisor
Box Office
04.2023 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Served customers quickly and efficiently and created strategies to prevent delays.
Hospitality Supervisor/Rostering Manager
Squires Loft Geelong And Torquay
04.2018 - 06.2023
- I have consistently worked to develop a high level of responsibility and customer service within the time of working and even still am willing to continue to learn.
- I am trained in restaurant opens and closes, have had extensive experience supervising and training a team during night service, as well as developed a great work ethic.
- I understand how to work in and as a team effectively and efficiently and put forth genuine hospitality, adding to the luxury of the environment.
Pandora Sales Assistant Christmas Casual
Pandora
10.2022 - 01.2023
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Beavs Bar Attendant Christmas Casual
Beavs Bar
10.2022 - 12.2022
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked flexible hours across night, weekend and holiday shifts.
Education
Bachelor of Biomedicine
Latrobe University
Bundoora, VIC10.2025
High School Diploma -
Kardinia International College
Geelong, VIC12.2021
Skills
- Guest Satisfaction
- Food and Beverage Service
- Technical Support
- Safe Work Practices
- Customer Support
- Customer Experience
Additional Information
REFERENCES:
Pizza Bar Owner, Anthony Brenner
Ph: 0438 150 910
Squires Loft, Angela Ling
Ph: 0438 589 987
Timeline
Bartender and Floor Staff Member
Pizza Bar
01.2024 - Current
Barista Shift Supervisor
Box Office
04.2023 - Current
Pandora Sales Assistant Christmas Casual
Pandora
10.2022 - 01.2023
Beavs Bar Attendant Christmas Casual
Beavs Bar
10.2022 - 12.2022
Hospitality Supervisor/Rostering Manager
Squires Loft Geelong And Torquay
04.2018 - 06.2023
Bachelor of Biomedicine
Latrobe University
High School Diploma -
Kardinia International College
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