HOLLY TROMPF
Melbourne,Australia
Summary
Administrative professional with proven ability to streamline office functions and support executive teams. Proficient in managing schedules, coordinating meetings, and handling correspondence. Dependable team player with focus on achieving results and adapting to changing needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Events Team Coordinator
Osteria 20
06.2023 - 11.2024
- Managed and distributed information for over 300 for functions and events, ranging from 20 people to 150 people.
- Created, maintained and distributed event orders.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
- Developed strong client relationships, leading to repeat business and referrals from satisfied customers.
- Strengthened team cohesion by fostering an inclusive work environment where diverse perspectives were valued.
- Managed event logistics, ensuring seamless execution and positive experiences for all attendees.
Food and Beverage Supervisor
Osteria 20
09.2022 - 11.2024
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.
Administrator
Boroondara Tennis Centre
02.2018 - 12.2022
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Administrative Coordinator
Poolwerx
09.2021 - 11.2022
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Education
Bachelor of Arts - Sociology
Monash University
Melbourne, VIC12.2025
Skills
- Time management
- File organization
- Attention to detail
- Data entry
- Team collaboration
- Inbound phone call handling
- Documentation and recordkeeping
- Telephone etiquette
- Microsoft Excel
- Calendar management
- Data collection
- Office inventory management
Certification
Responsible Service of Alcohol Certification
Hobbies and Interests
- Interior Design
- Creative Writing
- Reading
- Outdoor Recreation
- Adventure Travel
- Food Tourism
References
References available upon request.
Timeline
Events Team Coordinator
Osteria 20
06.2023 - 11.2024
Food and Beverage Supervisor
Osteria 20
09.2022 - 11.2024
Administrative Coordinator
Poolwerx
09.2021 - 11.2022
Administrator
Boroondara Tennis Centre
02.2018 - 12.2022
Bachelor of Arts - Sociology
Monash University
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