Holly May Humphries

• Worked on Sydney metro Badgerys Creek site
• Completed traineeship, certificate III Civil construction and plant operating
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Experience in operating machinery

• Communicated with team members using hand signals and radios.
• Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
• Assembled signs and cones to direct traffic through construction sites.
• Routed traffic around construction sites for worker and driver safety.
• Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
• Received recognition for consistently maintaining high levels of professionalism while interacting with drivers and pedestrians, promoting positive public relations.
• Contributed to the successful completion of numerous construction projects by providing reliable traffic management solutions in adherence to project timelines and budget.
• Conducted regular equipment inspections to ensure all tools were in proper working condition, reducing downtime due to malfunctions or repairs.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
• Inspected building for potential safety hazards, reporting identified concerns to supervisor.
• Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
• Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.

Managed table turnover rate effectively allowing for more guests served per shift.

• Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
• Fostered positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
• Increased overall dining experience by maintaining high standards of cleanliness and organization throughout restaurant.
• Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
• Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Collaborated with others to discuss new opportunities.
• Delivered products to customer locations on time.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Developed and executed customer service and product satisfaction ratings.
• Coached team members to consistently exceed superior customer service standards.
• Initiated development and implementation of customer service management training process.
• Supported customer service initiatives to understand client needs.
• Trained new employees on customer service and quality assurance standards.

• Helped children discover enrichment activities to inspire imagination and creativity.
• Dropped off and picked up children from school and extracurricular commitments.
• Prepared nutritious meals, cleaned laundry and sanitized play areas.
• Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
• Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
• Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
• Regulated children's schedules to balance rest, learning and play.
• Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
• Facilitated safe, caring and warm environment for children to stimulate development.