Holly Oliver
Googong
Summary
Dedicated and compassionate RN with progressive career history in direct patient care. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
4
4
years of professional experience
Work History
Registered Nurse at NCH Emergency Department
Canberra Health Services
08.2023 - Current
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
New Graduate RN - MAPU + ED at NCH
Canberra Health Services
02.2023 - 02.2024
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Precepted student nurses in proper techniques, care standards, and safety protocols.
- Managed care from admission to discharge.
- Advocated for patients by communicating care preferences to practitioners and verifying interventions met treatment goals.
- Effectively prioritised assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
Dispensary Technician & Webster Packer
Abundant Health
11.2019 - 01.2023
- Greeting customers and answering questions regarding personal medications or over-the-counter pharmacy products.
- Entering patient and medications information into Fred Dispense to generate prescription labels.
- Receiving written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Pack webster packs for over 80 patients that included a range of medications.
Swab Nurse
Canberra Health Services
03.2022 - 11.2022
- Role consists of swabbing clients for COVID 19, from the age of two and above, and collecting specimens in a clinical-based environment.
- Educating patients and families about COVID 19 and what to look out for.
- Maintain thorough, accurate, and confidential information when conducting two-person identification checks.
Education
Bachelors of Nursing -
Australian Catholic University
Canberra, ACT04.2023
Certificate of Completion -
Erindale College
Wanniassa, ACT12.2019
Skills
- Verbal and written communication
- Time Management
- Early recognition of deterioration
- Resilient
- Respectful
- Patient Monitoring
- Administer Medication
- Behaviour Redirection
- Person-centered care
- Administer Medication
- Behaviour Redirection
- Person-centered care
References
CDN - Jayde Scotland - 0412683026
CDN - Taryn Gluyas - 0488603384
Timeline
Registered Nurse at NCH Emergency Department
Canberra Health Services
08.2023 - Current
New Graduate RN - MAPU + ED at NCH
Canberra Health Services
02.2023 - 02.2024
Swab Nurse
Canberra Health Services
03.2022 - 11.2022
Dispensary Technician & Webster Packer
Abundant Health
11.2019 - 01.2023
Bachelors of Nursing -
Australian Catholic University
Certificate of Completion -
Erindale College
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