Developed innovative lesson plans to engage students in English language learning.
Supported student skill development in alignment with personal and academic goals.
Coordinated activities to encourage interest in reading.
Created and implemented activities to foster critical thinking skills of students.
Manager and Operator
Ice Witch S.A.
12.2021 - 10.2023
Operate and monitor ice production machinery, including ice makers, compressors, and packaging equipment.
Adjust machine settings to control ice thickness, size, and production rate according to specifications.
Perform regular maintenance tasks on machinery, such as cleaning, lubricating, and replacing parts.
Report any equipment malfunctions or the need for repairs to the maintenance team or supervisory staff.
Assist in managing inventory levels of raw materials, such as water and packaging materials.
Monitor and record production output and consumption of resources.
Front Desk Receptionist and Night Auditor
Terrado Hotels
10.2018 - 11.2021
Utilize hotel management systems to update reservations, process payments, and generate reports.
Troubleshoot and resolve any technical issues that may arise during the night shift.
Maintain accurate records of guest accounts, ensuring confidentiality and compliance with privacy regulations.
Compile and generate reports summarizing nightly activities and financial transactions.
Manage incoming calls, emails, and in-person inquiries, directing them to the appropriate departments or individuals.
Provide information about hotel services, amenities, and local attractions.
Handle room reservations, cancellations, and modifications, utilizing hotel management software.
Assist in administrative tasks such as photocopying, faxing, and handling mail.
Keep the front desk area organized and maintain a tidy and welcoming lobby.
Front Desk Receptionist and Night Auditor
Spark Hotels
11.2017 - 06.2018
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Collected room deposits, fees, and payments.
Conduct meticulous audits of daily financial transactions, ensuring accuracy and compliance with accounting standards.
Reconcile accounts and resolve discrepancies, providing a clear and comprehensive financial snapshot for management.
Education
English-Spanish Translator - International Business
Universidad Tecnológica De Chile INACAP
Antofagasta, Chile
05.2017
Bachelor of Arts - Languages And Literature
Universidad Tecnológica De Chile INACAP
Antofagasta, Chile
10.2016
No Degree - Technical Middle-level Accountancy
Liceo De Estudios Contables Y Administrativos
Antofagasta, Chile
11.2012
Skills
Communication skills, organised, computer proficiency, problem solving, adaptability, multitasking, customer service, microsoft office, adherence to safety protocol, attention of detail, time management, flexibility, motivated
Languages
Spanish
Elementary
English
Full Professional
Portuguese
Elementary
Timeline
Manager and Operator
Ice Witch S.A.
12.2021 - 10.2023
Front Desk Receptionist and Night Auditor
Terrado Hotels
10.2018 - 11.2021
Front Desk Receptionist and Night Auditor
Spark Hotels
11.2017 - 06.2018
Private English Teacher
Independent
03.2010 - 11.2023
English-Spanish Translator - International Business