Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paulina Macarena Hidalgo Castillo

Paralowie,Antofagasta

Overview

14
14
years of professional experience

Work History

Private English Teacher

Independent
03.2010 - 11.2023
  • Developed innovative lesson plans to engage students in English language learning.
  • Supported student skill development in alignment with personal and academic goals.
  • Coordinated activities to encourage interest in reading.
  • Created and implemented activities to foster critical thinking skills of students.

Manager and Operator

Ice Witch S.A.
12.2021 - 10.2023
  • Operate and monitor ice production machinery, including ice makers, compressors, and packaging equipment.
  • Adjust machine settings to control ice thickness, size, and production rate according to specifications.
  • Perform regular maintenance tasks on machinery, such as cleaning, lubricating, and replacing parts.
  • Report any equipment malfunctions or the need for repairs to the maintenance team or supervisory staff.
  • Assist in managing inventory levels of raw materials, such as water and packaging materials.
  • Monitor and record production output and consumption of resources.

Front Desk Receptionist and Night Auditor

Terrado Hotels
10.2018 - 11.2021
  • Utilize hotel management systems to update reservations, process payments, and generate reports.
  • Troubleshoot and resolve any technical issues that may arise during the night shift.
  • Maintain accurate records of guest accounts, ensuring confidentiality and compliance with privacy regulations.
  • Compile and generate reports summarizing nightly activities and financial transactions.
  • Manage incoming calls, emails, and in-person inquiries, directing them to the appropriate departments or individuals.
  • Provide information about hotel services, amenities, and local attractions.
  • Handle room reservations, cancellations, and modifications, utilizing hotel management software.
  • Assist in administrative tasks such as photocopying, faxing, and handling mail.
  • Keep the front desk area organized and maintain a tidy and welcoming lobby.

Front Desk Receptionist and Night Auditor

Spark Hotels
11.2017 - 06.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Conduct meticulous audits of daily financial transactions, ensuring accuracy and compliance with accounting standards.
  • Reconcile accounts and resolve discrepancies, providing a clear and comprehensive financial snapshot for management.

Education

English-Spanish Translator - International Business

Universidad Tecnológica De Chile INACAP
Antofagasta, Chile
05.2017

Bachelor of Arts - Languages And Literature

Universidad Tecnológica De Chile INACAP
Antofagasta, Chile
10.2016

No Degree - Technical Middle-level Accountancy

Liceo De Estudios Contables Y Administrativos
Antofagasta, Chile
11.2012

Skills

    Communication skills, organised, computer proficiency, problem solving, adaptability, multitasking, customer service, microsoft office, adherence to safety protocol, attention of detail, time management, flexibility, motivated

Languages

Spanish
Elementary
English
Full Professional
Portuguese
Elementary

Timeline

Manager and Operator

Ice Witch S.A.
12.2021 - 10.2023

Front Desk Receptionist and Night Auditor

Terrado Hotels
10.2018 - 11.2021

Front Desk Receptionist and Night Auditor

Spark Hotels
11.2017 - 06.2018

Private English Teacher

Independent
03.2010 - 11.2023

English-Spanish Translator - International Business

Universidad Tecnológica De Chile INACAP

Bachelor of Arts - Languages And Literature

Universidad Tecnológica De Chile INACAP

No Degree - Technical Middle-level Accountancy

Liceo De Estudios Contables Y Administrativos
Paulina Macarena Hidalgo Castillo