Homam Jansis
New South Wales
Summary
A multilingual professional with a strong foundation in customer service, excelling in problem-solving, teamwork, and adaptability in fast-paced environments. Currently pursuing a Bachelor of Civil Engineering, I am developing technical expertise in design, analysis, and software tools, complemented by exceptional interpersonal and organizational skills. I am driven to apply my versatile experience and engineering knowledge to innovative, impactful projects that shape sustainable communities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Assistant
Tropicana Cocktails
Punchbowl, New South Wales
09.2021 - 11.2024
- Maintained professional demeanor during interactions with customers and co-workers.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Communicated effectively with other staff members regarding orders or customer requests.
- Collaborated effectively with diverse coworkers to achieve objectives.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Consistently achieved high customer satisfaction by addressing issues creatively.
Education
Bachelor of Engineering (Honours) - Civil Engineering
University of Technology Sydney
Sydney, NSW04-2028
High School Diploma -
Georges River College Oatley Senior Campus
Oatley10-2023
Certificate III in Business Services - Business Administration And Management
TAFE NSW
NSW10-2023
Skills
- Active listening and resolving customer issues effectively
- Delivering personalized, multilingual service to diverse customers
- Managing cash transactions, inventory, and point-of-sale systems
- Maintaining efficiency, accuracy, and attention to detail in fast-paced environments
- Collaborating with teams and adapting to changing workflows
- Demonstrating empathy, professionalism, and leadership potential
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Turkish
Professional
Certification
- First Aid Certificate – Certified in 2024
- 1A Security License – Valid from 2024
Timeline
Food Service Assistant
Tropicana Cocktails
09.2021 - 11.2024
Bachelor of Engineering (Honours) - Civil Engineering
University of Technology Sydney
High School Diploma -
Georges River College Oatley Senior Campus
Certificate III in Business Services - Business Administration And Management
TAFE NSW
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