Homero De Cola
Waikerie,SA
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Way 2 Go Transport, leveraging expert GPS route planning and exceptional customer service skills. Achieved significant safety targets and fostered strong client relationships, demonstrating reliable and punctual delivery performance. Skilled in safe driving practices and problem-solving, ensuring project success and adherence to strict schedules at Forward Horizons.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Driver
Way 2 Go Transport
03.2022 - 04.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Contributed to environmental sustainability efforts by reducing idling time whenever possible.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Site Supervisor
Forward Horizons, L2SE And AMCG
11.1997 - 12.2021
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Developed work schedules for team members to maximize shift coverage.
- Implemented best practices and safe operating procedures.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Achieved timely completion of projects by coordinating with contractors and ensuring adherence to schedules.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Evaluated team member strengths and assigned tasks based upon expertise and background.
- Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
- Improved construction project efficiency by effectively managing resources and overseeing site operations.
- Performed risk assessments throughout the project duration to identify potential hazards or obstacles that could affect progress or success.
- Liaised with subcontractors regarding work progress.
- Prioritized and delegated workload based on available materials.
- Resolved issues among team members to keep employees on task.
- Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
- Resolved issues proactively during construction phases by anticipating potential challenges and developing contingency plans accordingly.
Education
High School Diploma -
Granville Tech
Sydney, NSWSkills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- City and non-city driving
- Flexible Schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Traffic laws knowledge
- Safety Protocols
- Safety Management
- Driving in Adverse Conditions
Certification
- First Aid
- Confined Space
- 10T Hire
- High risk
Timeline
Driver
Way 2 Go Transport
03.2022 - 04.2024
Site Supervisor
Forward Horizons, L2SE And AMCG
11.1997 - 12.2021
High School Diploma -
Granville Tech
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