Honey Angrish
Cranbourne North,Australia
Summary
Dedicated, self-motivated individual with a passion for expanding skill set and knowledge. Excel in customer service and thrive in fast-paced environments. Proven track record of managing and delivering exceptional results. Expertise in providing top-notch service to clients. Quick and efficient adaptability guarantees consistent meeting and exceeding of expectations.
Overview
16
16
years of professional experience
Work History
Supervisor
Woolworths
01.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Emphasised safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored and trained junior staff members
- Boosted team morale and performance, organizing regular training sessions and motivational environment
- Took ownership of customer issues and followed problems through to resolution.
- Actively listened to customers, handled concerns quickly and escalated major issues to manager
Team Member (Customer Service, Deli, Online)
Woolworths
01.2011 - Current
- Adapted to fast-paced, high-pressure environment
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
Service Cashier
Huntingdale Fruit Market
01.2009 - 01.2011
- Improved customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints promptly, demonstrating empathy and professionalism while finding appropriate solutions.
- Assisted with stocking shelves and properly rotating food items, minimizing waste and maintaining fresh inventory.
- Achieved high levels of accuracy with cash handling tasks, reducing discrepancies and ensuring balanced registers.
Education
Health And Safety Representative -
Chisholm Institute
Melbourne, VIC07.2024
Business Management -
Cambridge International College
04.2008
BachelorsDegree -
Punjab University
03.2024
Skills
- Decision-making
- Complex Problem-solving
- Teamwork and collaboration
- Continuous improvement
- Customer relationship management
- Multitasking
Languages
Hindi
Punjabi
English
Timeline
Supervisor
Woolworths
01.2023 - Current
Team Member (Customer Service, Deli, Online)
Woolworths
01.2011 - Current
Service Cashier
Huntingdale Fruit Market
01.2009 - 01.2011
BachelorsDegree -
Punjab University
Health And Safety Representative -
Chisholm Institute
Business Management -
Cambridge International College
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