5 years of aviation protection officer experience with a focus on providing customers with an exceptional experience. Great attention to detail and accuracy was proven during an administrative assistant role.
Seeking to develop my skills and knowledge as a training coordinator and ready to help the team achieve company goals.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Trident Services Australia
2023.12 - Current
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management
Maintained inventory of uniforms for employee
Managed filing the document monthly
Assisted coworkers and staff members with special tasks daily.
Liaised between staff and resourcing and Payroll, Pay query, and maintained effective lines of communication.
Managed exceptions to ensure all employees get the right payment.
managed shift swap and leave application.
managed employee's leave
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Aviation Protection Officer
Trident Services Australia
2019.11 - Current
Participated in ongoing training opportunities, continuously enhancing knowledge and skills related to aviation protection operations.
Provided excellent customer service, addressing passenger concerns and answering questions related to aviation protection procedures.
Supported colleagues in maintaining high standards of professionalism, ensuring consistent delivery of aviation protection services.
Assisted in the development of new security protocols, contributing to an increased level of protection for all airport users.
Kept up-to-date with industry regulations and best practices, ensuring accurate implementation of aviation protection procedures.
Managed challenging situations calmly and professionally, de-escalating conflicts as necessary to maintain order within the airport setting.
Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
Administrative Assistant
Total Taxi Management
2012.01 - 2013.12
Performed bookkeeping activities and financial reporting related to the resources
Entered and analyzed production, efficiency, and income data and database management using Microsoft Access
Data entry to MYOB and sales invoicing
Accounts Payable/Receivable and payroll
Bank reconciliations and Petty cash
Education
Bachelor of Accounting - Accounting And Business Management
Jeonju University
Jeonbuk, South Korea
02.2004
Skills
Customer Service -Knowledge about multi-culture
Computer Skills - MS, Excel, PP, Word, Outlook
Office Administration
Data Management
Computer Proficiency
Dedicated team player
Timeline
Administrative Assistant
Trident Services Australia
2023.12 - Current
Aviation Protection Officer
Trident Services Australia
2019.11 - Current
Administrative Assistant
Total Taxi Management
2012.01 - 2013.12
Bachelor of Accounting - Accounting And Business Management
Jeonju University
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