Honey Singla
Canberra / Whitlam,ACT
Summary
I am hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Owner
Coffee Cafe
Phillip, ACT
06.2013 - 11.2023
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Managed day-to-day business operations.
Education
Advanced Diploma Of Business - Business Administration And Management
Australian Institute of Technology And Education
2/25 George Street Parramatta Sydney 215003.2012
Diploma Of Business - Business
Australian College of Management & Technology
Suit 701 Level 7 , 541 Kent Street Sydney 02.2011
Skills
- Administrative Oversight
- Business Management
- Labor Relations
- Regulatory Compliance
- Staff Management
- Business Development
- Budget Administration
- Business Marketing
- Client Service
- Business Administration
Languages
Punjabi
Professional Working
Hindi
Professional Working
English
Full Professional
Timeline
Owner
Coffee Cafe
06.2013 - 11.2023
Advanced Diploma Of Business - Business Administration And Management
Australian Institute of Technology And Education
Diploma Of Business - Business
Australian College of Management & Technology