Summary
Overview
Work History
Skills
Timeline
Generic

Hong Mach

Melbourne

Summary

Dynamic culinary professional with extensive experience at Rocket Burgers & Fries, excelling in customer service and food preparation. Proven ability to maintain high standards of cleanliness and organization while efficiently managing kitchen operations. Skilled in food handling and adept at addressing customer inquiries, ensuring a positive dining experience.

Overview

6
6
years of professional experience

Work History

Burger Cook

Rocket Burgers & Fries
03.2025 - Current
  • Processed transactions accurately while maintaining a high level of customer service.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Addressed customer inquiries regarding menu options, providing recommendations based on preferences or dietary restrictions when necessary.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Reference: Joe 0433763660 (Owner)

Bagel Maker

Schmucks Bagels
02.2023 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Reference: Sunny 0403256368( Owner)

Butcher

A&A Butcher
11.2022 - 02.2025
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Showcased exceptional knife skills, consistently producing precise cuts of meat according to customer preferences.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Performed regular equipment maintenance checks, keeping machinery functioning efficiently and safely.

Reference: Phan Thanh Hung 0452576869(Owner)

Cleaner

Maid & Mop PTY LTD
02.2022 - 01.2023
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.

Reference: Tom 0411899267 (Manager)

Shop Assistant

Boreks-Queen Victoria Market
06.2022 - 11.2022
  • Completed daily tasks accurately and on-time to support shop needs.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Reference: Nancy 0401811487( Owner)

Kitchen Hand-BOH

Vietnamese Restaurant
08.2019 - 01.2020
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Followed recipes and chef instructions to prepare food correctly.

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Kitchen organization

Timeline

Burger Cook

Rocket Burgers & Fries
03.2025 - Current

Bagel Maker

Schmucks Bagels
02.2023 - Current

Butcher

A&A Butcher
11.2022 - 02.2025

Shop Assistant

Boreks-Queen Victoria Market
06.2022 - 11.2022

Cleaner

Maid & Mop PTY LTD
02.2022 - 01.2023

Kitchen Hand-BOH

Vietnamese Restaurant
08.2019 - 01.2020
Hong Mach