Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Generic

Hong Nguyen

Taylor,ACT

Summary

I have dedicated over 20 years working in my family's small business. As a diligent worker, I am prepared to perform any task necessary to sustain the business, from sales and customer service to HR, finance, and problem-solving. My strategic and critical thinking abilities, coupled with my business savvy, have been instrumental in the founding and prosperity of our business. I possess a keen attention to detail, good analytical skills, and a focus on achieving results. As I embark on the next phase of my career, I am looking for opportunities that will challenge my current skill set and allow me to grow and learn in a new setting, thereby contributing to the success of your organization.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Sale consultant • Administration

HOME SWEET HOME SOFA & LIVING
02.2024 - Current

Thriving in furniture store environments, I leverage my expertise in sales consultation and administrative roles to drive success. I have a knack for understanding customer needs and crafting personalized recommendations that consistently lead to increased sales. My passion for organization extends to streamlining administrative tasks like inventory management and scheduling, which has measurably boosted operational efficiency and customer satisfaction.

Inventory Training Supervisor

RIGS
01.2024 - Current

I swiftly navigate through counts, verifying client stock levels with exceptional speed and accuracy. My scanning abilities are unrivalled, guaranteeing that no item is overlooked. My commitment to efficiency has even led to my advancement to the role of supervisor.

Operations Manager

H & C FAMILY HOLDING
12.2003 - 02.2024

Specializing as a Bakery & Cafe Operations Manager, I apply exceptional skills in overseeing daily operations, optimizing efficiency, and ensuring top-notch customer service. With a robust background in staff management, logistics coordination, and maintaining high-quality standards in food service, I strive to create a productive, customer-centric atmosphere.

Pastry Supervisor

Saigon Bakery
08.2013 - 02.2024

Maintained well-organized mise en place to keep work consistent.

• Managed in-store, pick-up orders and catering needs.

• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.

• Monitored quality of ingredients used in recipes to maintain consistency and safety standards.

• Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.

• Created unique daily specials to drive business growth.

• Monitored food inventory and supplies to prevent waste.

• Directed food preparation and cooking activities to meet health and safety standards.

Education

Certificate III in Bookkeeping for Offices and Businesses - Business - Bookeeping

The Career Academy
Sydney, NSW
07.2024

CERTIFICATE IN BUSINESS - Business - Bookeeping

The Career Academy
Sydney, NSW
06.2024

Certificate I - Owner Builder

Absolute Education
Sydney, NSW
07.2023

Skills for the Administration Assistant course - Administration Assistant

The Course For Success
Sydney, NSW
01.2023

Skills

  • Customer Service
  • Administration
  • Problem Solving
  • Proactive Attitude
  • Integrity and Honesty
  • Customer Relationship Management
  • Operations Analysis
  • MS Office
  • Analytical Thinking

Certification

Business _ Bookkeeping

Administration Assistant

Owner Builder

Languages

Vietnamese
Advanced (C1)

Interests

Reading, Building construction, Finances, Cooking

Hong Nguyen