Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hongbo Wang

Labrador,QLD

Summary

Enthusiastic passenger clerk eager to contribute to team success through hard work, attention to detail and excellent organizational skills. A clear understanding of communication and training in service. Motivated to learn, grow and excel in the industry.

Overview

5
5
years of professional experience

Work History

Station Agent

Changsha Metro Co., LTD
Changsha, Yuhua
03.2017 - 09.2019

1. Responsible for the operation of the station, handling passenger affairs in the customer service center and assisting the station master on duty to deal with emergencies
2. Responsible for the subway pick-up and departure bus, and the related consultation of the customer service center, managing the daily ticket payment, and summarizing the practical experience and certificate skills of the day
1. I have learned and mastered the theoretical and practical knowledge related to my major in school. I have worked actively in my spare time to accumulate certain social experience and exercise my communication and coordination skills.
2. I have strong observation acuity and communication skills, and can be serious and responsible in work; I believe I can quickly adapt to the working environment, familiar with the business, and continue to learn in the work, and constantly improve myself. Self assessment

Passenger Clerk

Guangzhou South Railway Station High-speed Railway
Guangzhou, Yuexiu
06.2014 - 12.2016

1. Responsible for daily work of the station, guiding passengers in and out of the station, and helping passengers in need to solve doubts and problems

Education

Diploma of Education - Early Childhood Education

TAFE Queensland
Southport, QLD
12.2023

Skills

  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Active Listening
  • Analytical and Critical Thinking
  • Interpersonal Communication
  • Excellent Communication
  • First Aid/CPR
  • Self-Motivated

Timeline

Station Agent

Changsha Metro Co., LTD
03.2017 - 09.2019

Passenger Clerk

Guangzhou South Railway Station High-speed Railway
06.2014 - 12.2016

Diploma of Education - Early Childhood Education

TAFE Queensland
Hongbo Wang