Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hong Han Ly

Melbourne,VIC

Summary

Dynamic Crew Member with proven expertise in customer service and teamwork, honed at McDonald’s. Excelled in enhancing customer satisfaction and team productivity through effective communication and problem-solving. Skilled in safe food handling and maintaining cleanliness, significantly contributing to a positive dining experience. Demonstrated exceptional ability to manage time and collaborate, ensuring high-quality service.

Overview

1
1
year of professional experience

Work History

Crew Member

Mc Donald’s
10.2023 - Current
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Education

Diploma Of Education -

Victoria University
Melbourne, VIC

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cleaning
  • Customer Engagement
  • Taking Orders
  • Safe Food Handling
  • Safety awareness
  • Food Preparation
  • Safety
  • Food Running

Languages

English
Professional Working

Timeline

Crew Member

Mc Donald’s
10.2023 - Current

Diploma Of Education -

Victoria University

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Hong Han Ly