Hong Lee Low
Melbourne,VIC
Summary
Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
6
6
years of professional experience
Work History
Social Media Manager
Eterna_My
11.2020 - 06.2021
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Provided customer support to ensure smooth operation and customer satisfaction
- Suggested and implemented new features to develop brand awareness.
- Managed relationships with third-party vendors and suppliers to establish timely delivery of services.
- Captured and edited content including photos and videos for social media.
Volunteer
Bakawali Buddhist Camp (NPO)
02.2015 - 08.2017
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Ensured children's safety during activities while ensuring that they are having fun at the same time.
- Provided IT support by setting up and maintaining computers and other necessary technology.
Education
Bachelor of Design - User Experience Design
University of Melbourne
Parkville, VIC10.2023
Foundation Studies - Engineering (Pre-Engineering)
Trinity College
Melbourne11.2020
Skills
- Digital Content Development
- Online Marketing and Advertising
- Increasing Engagement
- Social Media Management
- Customer Feedback Tracking
- Brand or Products Development
- Content Generation
- Social Media and Promotions
Timeline
Social Media Manager
Eterna_My
11.2020 - 06.2021
Volunteer
Bakawali Buddhist Camp (NPO)
02.2015 - 08.2017
Bachelor of Design - User Experience Design
University of Melbourne
Foundation Studies - Engineering (Pre-Engineering)
Trinity College
Similar Profiles
Jon TraubJon Traub
Customer Relations Case Manager at Hewlett Packard AustraliaCustomer Relations Case Manager at Hewlett Packard Australia
Sojad HydariSojad Hydari
Assistant Store Manager at TelstraAssistant Store Manager at Telstra
Padmaja VykuntamPadmaja Vykuntam
Divisional Dean at Narayana E-Techno SchoolDivisional Dean at Narayana E-Techno School