Hongyu Wang
Hawthorn,VIC
Summary
Accomplished Store Manager and creative design professional with a proven track record in team leadership, event planning, and digital design. Experienced in organizing successful esports tournaments, securing sponsorships, and enhancing brand exposure. Skilled in project management, logistics coordination, and customer service. Adept at problem-solving, time management, and delivering high-quality design solutions. Passionate about innovation, and committed to excellence in both managerial and creative roles.
Overview
7
7
years of professional experience
Work History
SALES ASSISTANT
Tobacconist
south yarra, VIC
05.2023 - Current
- Assisted in store merchandising, stock management, and display setup.
- Handled cash register operations, including payments, returns, and exchanges.
- Maintained store cleanliness to enhance customer experience.
- Achieved $6,000 in sales during a single 7-hour shift.
- Increased 10% - 15% of the sales amount
LOGISTICS TEAM MEMBER
David Jones
10.2023 - 02.2024
- Managed shipping and receiving processes for incoming and outgoing orders.
- Conducted quality checks to ensure accuracy and efficiency in order fulfillment.
- Picked and packed customer orders, ensuring correct product selection and minimizing errors.
STORE MANAGER
GIC Esports
Melbourne, VIC
11.2021 - 04.2023
- Organized and executed 4 successful esports tournaments, securing sponsorships from University of Melbourne, Deakin University, and Monash University.
- Managed event logistics, including registration, scheduling, and post-event wrap-up.
- Analyzed tournament results to identify areas for improvement and enhance future events.
- Collaborated with sponsors to maximize brand exposure and ensure successful event outcomes.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Managed office supplies inventory and placed orders when necessary.
- Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
DIGITAL DESIGNER
Share some Journey Incorprated
Melbourne, VIC
12.2020 - 03.2021
- Designed graphics for websites, mobile apps, and social media platforms.
- Maintained brand consistency across multiple platforms using a unified design system.
- Produced projects for advertising and informational purposes.
LEAD ANIMATOR, PRODUCTION DESIGNER
BACHELOR OF DESIGN, RMIT University
Melbourne, VIC
07.2020 - 12.2020
- Produced an official music video for Wolfchant’s “70,000 Tons of Metals,” achieving over 12,000 views on YouTube.
- Collaborated with production supervisors to ensure timely delivery of high-quality projects.
MANAGER
DM SPA
06.2018 - 01.2020
- Trained and mentored new employees on company policies and procedures.
- Managed daily operations, including scheduling, budgeting, and client relations.
- Built positive client relationships through effective communication and active listening.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Designed forms and templates to streamline workflow processes within organization.
Education
Bachelor of Design - Animation And Intereactive Media
RMIT University
Melbourne, VIC12-2022
Foundation of Design -
RMIT University
Melbourne, VIC12-2017
Skills
- Team Leadership & Management: Proven ability to lead teams, manage schedules, achieve organizational goals and hiring/ trainning purpose
- Event Planning & Execution: Successfully organized and executed multiple esports tournaments, securing sponsorships from major universities
- Customer Service & Problem Solving: Strong interpersonal skills with a focus on delivering exceptional customer experiences
- Digital Design & Animation: Proficient in Adobe Creative Suite, motion graphics, and keyframe animation
- Logistics & Operations: Experienced in shipping, receiving, and inventory management
- Budget Management: Skilled in managing budgets and ensuring cost-effective operations
- Communication & Collaboration: Effective communicator with a track record of working closely with sponsors and team members
Languages
Mandarin
Native/ Bilingual
Timeline
LOGISTICS TEAM MEMBER
David Jones
10.2023 - 02.2024
SALES ASSISTANT
Tobacconist
05.2023 - Current
STORE MANAGER
GIC Esports
11.2021 - 04.2023
DIGITAL DESIGNER
Share some Journey Incorprated
12.2020 - 03.2021
LEAD ANIMATOR, PRODUCTION DESIGNER
BACHELOR OF DESIGN, RMIT University
07.2020 - 12.2020
MANAGER
DM SPA
06.2018 - 01.2020
Bachelor of Design - Animation And Intereactive Media
RMIT University
Foundation of Design -
RMIT University
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