Hongzhe He
Sydney,NSW
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Milk Tea Shop Receptionist
ARTEA SG
09.2020 - 06.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Master of Interaction Design - Interaction Design
University of Tech Sydney
Sydney, NSW12.2024
Skills
- Team Communication
- Team Development
- Cantonese Chinese
- Chinese Language Fluency
- Learning Understanding
- Positive Learning Environment
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Japanese
Elementary
Timeline
Milk Tea Shop Receptionist
ARTEA SG
09.2020 - 06.2023
Master of Interaction Design - Interaction Design
University of Tech Sydney
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