Hon Kwan Ho (Thomas)
Fulham Gardens,SA
Summary
I worked at BDO Limited (Hong Kong) as an auditor from Apr 2023 to Jun 2023 which involved two listed company annual reports. Independent Associate Auditor looking to build upon skills and tackle new responsibilities in the hotel auditing industry. Successful at helping clients maintain and achieve compliance with regulatory requirements. Strengths include consulting, reporting and process improvement.
Moreover, I worked at Soonta and Teamazing as a shop manager between 2017 and 2022. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
6
6
years of professional experience
Work History
Assistant Auditor
BDO Limited
03.2023 - 06.2023
- Enhanced audit efficiency by implementing risk-based audit strategies and methodologies.
- Improved internal control systems through thorough evaluation and recommendation of effective solutions.
- Conducted comprehensive financial statement audits for various industries, ensuring compliance with accounting standards.
- Developed strong relationships with clients, fostering trust and open communication during the audit process.
- Reviewed transactions, documents, records and reports for accuracy and effectiveness.
- Checked information against guidelines for accuracy and compliance.
- Prepared working papers, reports and supporting documentation for audit findings.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Shop Manager
Soonta
01.2018 - 12.2022
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Monitored sales performance closely, adjusting pricing strategies as needed to remain competitive in the market while maximizing profitability.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Organized special events such as product launches or seasonal promotions to generate excitement among customers and boost sales figures.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Director and Shop Manager
Teamazing
06.2017 - 12.2022
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Master of Professional Accounting -
University of Adelaide
Adelaide, SABachelor of Applied Finance -
University of South Australia
Adelaide, SADiploma Program -
THE HONG KONG MANAGEMENT ASSOCIATION
Skills
- Accounting skills
- Audit Processes
- Financial Planning skills
- Financial analysis
- Base Marketing skills
- Computer proficient
- Microsoft Office, Excel, PowerPoint proficiency
- Excel in Forecasting Analysis
- Excellent analytical skills
- Extremely organized
- Attention to detail
- Quick learner
- Data Mining
Accomplishments
University of South Australia - University Merit Awards
Languages
Cantonese
Native or Bilingual
Mandarin
Native or Bilingual
English
Professional Working
Timeline
Assistant Auditor
BDO Limited
03.2023 - 06.2023
Shop Manager
Soonta
01.2018 - 12.2022
Director and Shop Manager
Teamazing
06.2017 - 12.2022
Master of Professional Accounting -
University of Adelaide
Bachelor of Applied Finance -
University of South Australia
Diploma Program -
THE HONG KONG MANAGEMENT ASSOCIATION
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