Summary
Overview
Work History
Skills
Languages
Timeline
Generic

HONO CHIN

CBD,VIC

Summary

I excelled as a Hotel Porter in Sea World Resort in QLD for almost 1 year by mastering emergency protocols and interdepartmental collaboration. My reliability and basic computer skills, coupled with a knack for maintaining pristine environments, significantly contributed to the hotel's service excellence.

Energetic and reliable with friendly and strong customer service skills. Possesses excellent problem-solving abilities and keen sense for assisting guests with their needs and ensuring smooth and pleasant stay. Committed to creating positive impact through efficient service and attentive hospitality.

Overview

2
2
years of professional experience

Work History

Laborer

James
02.2023 - 04.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Hotel Porter

Katherine
05.2024 - 03.2025
  • Ensured prompt assistance during emergency situations by familiarizing oneself with safety protocols and evacuation procedures.
  • Developed strong relationships with other hotel departments to support efficient interdepartmental communication and collaboration, improving overall service delivery.
  • Collaborated with front desk staff to promptly address guest needs, fostering positive relationships and loyalty.
  • Maintained the hotel''s cleanliness and appearance by regularly tidying common areas and reporting maintenance issues.
  • Enhanced guest satisfaction by promptly fulfilling requests and addressing concerns.

Food and Beverage Attendant

Katt
07.2024 - 12.2024
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.

Housekeeper

Deivid
04.2024 - 04.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Skills

  • Strong teamwork
  • Reliability and punctuality
  • Basic computer skills
  • Professional appearance
  • Cash handling experience
  • Cleaning techniques
  • Guest relations
  • Teamwork and collaboration
  • Customer service

Languages

English
Native or Bilingual

Timeline

Food and Beverage Attendant

Katt
07.2024 - 12.2024

Hotel Porter

Katherine
05.2024 - 03.2025

Housekeeper

Deivid
04.2024 - 04.2024

Laborer

James
02.2023 - 04.2024

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HONO CHIN