Honor Myers
Brunswick,VIC
Summary
Motivated, organised and dependable individual who takes pride in providing excellent customer service. I am skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner to facilitate enjoyable dining experiences. My background in healthcare has equipped me with the skills to manage multiple priorities in stressful, high-volume environments with focus and a positive attitude
Overview
8
8
years of professional experience
1
1
Certification
Work History
Staff Nurse, Cardiac Care
NHS - National Health Service
01.2023 - 02.2024
- Enhanced patient care by implementing evidence-based surgical nursing practices and protocols.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
COVID-19 Tester
Sodexo
01.2021 - 08.2021
- Promoted testing accuracy by following strict procedures, adhering to stringent sanitation protocols and utilizing proper equipment for COVID-19 testing.
- Supported community health efforts by conducting mobile testing events, reaching vulnerable populations in underserved areas.
Waitress, The Champions Room
Wimbledon Tennis Championships
06.2019 - 07.2021
- Prioritised customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Event Organizer
Coppafeel Charity
09.2019 - 07.2020
- Coordinator of the student-led University team, responsible for promoting female empowerment through the dissemination of gynaecological knowledge and interactive events.
'Meet and Greet' Volunteer
Maggie's Cancer Charity
01.2019 - 09.2019
- Championing the holistic needs of cancer patients as a member of the ‘Meet & Greet’ team for Maggie’s, one of the UK’s largest cancer support charities
- Enhancing quality of life through supportive conversations and signposting to person-centred psychological, emotional, spiritual, and physical therapies.
Outpatients receptionist
NHS - National Health Service
09.2015 - 08.2019
- Streamlined appointment scheduling for improved clinic workflow and reduced wait times.
- Improved patient satisfaction by efficiently managing check-in and check-out processes.
- Provided excellent customer service, addressing patient concerns and inquiries in a timely manner.
Learning Disability Event Organiser
Best Buddies
09.2018 - 07.2019
- Developed my skills in non-verbal communication by organising interactive events for young adults with intellectual and developmental disabilities.
Waitress/Front of House Assistant
Splendid Hospitality Agency
09.2015 - 08.2017
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Brand Representative
Hollister Co
09.2016 - 01.2017
- Increased brand awareness by conducting product demonstrations and engaging with customers.
- Assisted sales performance through effective communication of product features and benefits.
- Provided excellent customer service, resulting in positive feedback and repeat business.
Education
Master of Science - Adult Nursing
City University
London, UK10.2022
Bachelor of Science - Biomedical Sciences
University of Edinburgh
Edinburgh, UK07.2020
Skills
- Customer Service
- Greeting guests
- Organization and Time Management
- Complaint resolution
- Safe Food Handling
- Professional Appearance
- Fine Dining and special Event Coordination
- Basic and Intermediate Life Support (BLS & ILS)
Certification
- Working with Children check
- RSA licence
Timeline
Staff Nurse, Cardiac Care
NHS - National Health Service
01.2023 - 02.2024
COVID-19 Tester
Sodexo
01.2021 - 08.2021
Event Organizer
Coppafeel Charity
09.2019 - 07.2020
Waitress, The Champions Room
Wimbledon Tennis Championships
06.2019 - 07.2021
'Meet and Greet' Volunteer
Maggie's Cancer Charity
01.2019 - 09.2019
Learning Disability Event Organiser
Best Buddies
09.2018 - 07.2019
Brand Representative
Hollister Co
09.2016 - 01.2017
Outpatients receptionist
NHS - National Health Service
09.2015 - 08.2019
Waitress/Front of House Assistant
Splendid Hospitality Agency
09.2015 - 08.2017
Master of Science - Adult Nursing
City University
Bachelor of Science - Biomedical Sciences
University of Edinburgh
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