Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Hooda Maleki

Melbourne,VIC

Summary

Dynamic professional with extensive experience at H1 Auto Transport, excelling in customer relationship management and data entry. Proven ability to optimize delivery schedules and enhance client communication, ensuring timely and accurate service. Strong multitasker with a commitment to problem-solving and team collaboration, driving operational efficiency and client satisfaction.

Experienced administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings progressive industry experience, willingness to learn and adaptability to changing circumstances.

Overview

4
4
years of professional experience
2020
2020
years of post-secondary education

Work History

Administrator

H1 Auto Transport
Melbourne, Vic
09.2024 - 07.2025
  • Maintained accurate records of deliveries and vehicle inspections.
  • Coordinated with dispatchers to optimize delivery schedules and routes.
  • Communicated effectively with clients regarding delivery status and issues encountered.
  • Verified vehicle information and condition prior to loading.
  • Checked paperwork for accuracy and completeness before loading vehicles.
  • Managed inventory control of freight being transported according to established procedures.
  • Maintained records of loaded items, destinations, and delivery times.

Support Worker

TIBII
Adelaide, sa
08.2023 - 08.2024
  • Assisted clients with daily living activities and personal care needs.
  • Developed and maintained positive relationships with clients and their families.
  • Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.

Administrator

Europe car
Adelaide , SA
04.2022 - 06.2023
  • Managed daily administrative tasks for vehicle rental operations.
  • Maintained accurate customer records using rental management software.
  • Coordinated vehicle availability and scheduling for customer rentals.
  • Processed rental agreements and payments efficiently and accurately.
  • Answered incoming calls and responded to customer inquiries.

Retail Worker

JD SPORTS
Adelaide , SA
01.2021 - 02.2022
  • Followed company policies for loss prevention and inventory control procedures.
  • Assisted customers in locating and selecting sports apparel and footwear.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Education

Royal Mitchell Secondary College
Adelaide , SA

Skills

  • Leadership
  • Customer relationship management
  • Data entry
  • Problem solving
  • Time management
  • Team collaboration
  • Strong multitasking
  • Skilled upseller
  • Listening and comprehension
  • Customer service

Languages

Persian
First Language
English
Advanced (C1)
C1

References

References available upon request.

Timeline

Administrator

H1 Auto Transport
09.2024 - 07.2025

Support Worker

TIBII
08.2023 - 08.2024

Administrator

Europe car
04.2022 - 06.2023

Retail Worker

JD SPORTS
01.2021 - 02.2022

Royal Mitchell Secondary College
Hooda Maleki