Microsoft Office
Hooman Ahuja
Quakers Hill,New South Wales
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Disability Support Practitioner
Cerebral Palsy Alliance
Sydney, New South Wales
01.2023 - Current
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Kept accurate records for client files and handled related paperwork.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Developed partnerships with community organizations to expand services and referrals.
- Ran errands and provided general office support in a professional environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked flexible hours across night, weekend and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
- Drove clients safely to social activities and appointments.
Sales Associate
Starr Partners
Kellyville, New South Wales
07.2020 - 07.2021
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Generated leads for sales and rental properties through cold calls and referrals.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Coordinated appointments to show marketed properties.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Presented purchase offers to sellers for consideration.
Shop Assistant
Harris Farm Markets Cammeray
Cammeray, New South Wales
05.2014 - 07.2020
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Checked incoming orders and organized new stock.
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Helped managers with daily checklists and last-minute requirements.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
IT Technical Support Intern
School For Life Foundation
Sydney, New South Wales
04.2018 - 08.2018
- Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems.
- Researched problems and used technical documentation to apply solutions.
- Helped IT team document core systems configurations, relevant passwords, and system access requirements.
- Tested integrated software and tools for data processing systems.
- Installed application software and upgrades, virus protection, and drivers.
- Worked with vendors to resolve problems with services, equipment, or inventory.
- Supported team in backup and restoration of Microsoft SQL databases.
- Supported team needs with research and problem-solving abilities.
- Resolved Internet and wireless and wired network access problems.
- Supported computer laboratory users with hardware, software, and connectivity issues across both Windows and Mac platforms.
Education
Bachelor of Applied Science in Information Technology - Information Technology
University of Southern Queensland
Surry Hills, NSW 07.2015 - 07.2017
Diploma - Information Technology
Canterbury Business College
Surry Hills 07.2014 - 07.2015
Certificate 4 - Information Technology
Canterbury Business College
Surry Hills 07.2013 - 07.2014
No Degree - Professional Year Program
Performance Education Group
Sydney 04.2001 -
No Degree - Certificate 4 in Property Services (Real Estate)
Leverage Academy
Sydney 04.2001 -
Skills
Disability support
Software
SalesForce
Certification
First Aid Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
First Aid Certificate
04-2023
Disability Support Practitioner
Cerebral Palsy Alliance
01.2023 - Current
Sales Associate
Starr Partners
07.2020 - 07.2021
IT Technical Support Intern
School For Life Foundation
04.2018 - 08.2018
Bachelor of Applied Science in Information Technology - Information Technology
University of Southern Queensland
07.2015 - 07.2017
Diploma - Information Technology
Canterbury Business College
07.2014 - 07.2015
Shop Assistant
Harris Farm Markets Cammeray
05.2014 - 07.2020
Certificate 4 - Information Technology
Canterbury Business College
07.2013 - 07.2014
No Degree - Professional Year Program
Performance Education Group
04.2001 -
No Degree - Certificate 4 in Property Services (Real Estate)
Leverage Academy
04.2001 -
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