Microsoft Office
Hooman Ahuja
Quakers Hill,New South Wales
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Disability Support Practitioner
Cerebral Palsy Alliance
Sydney, New South Wales
01.2023 - Current
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Kept accurate records for client files and handled related paperwork.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Developed partnerships with community organizations to expand services and referrals.
- Ran errands and provided general office support in a professional environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked flexible hours across night, weekend and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
- Drove clients safely to social activities and appointments.
Sales Associate
Starr Partners
Kellyville, New South Wales
07.2020 - 07.2021
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Generated leads for sales and rental properties through cold calls and referrals.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Coordinated appointments to show marketed properties.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Presented purchase offers to sellers for consideration.
Shop Assistant
Harris Farm Markets Cammeray
Cammeray, New South Wales
05.2014 - 07.2020
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Checked incoming orders and organized new stock.
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Helped managers with daily checklists and last-minute requirements.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
IT Technical Support Intern
School For Life Foundation
Sydney, New South Wales
04.2018 - 08.2018
- Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems.
- Researched problems and used technical documentation to apply solutions.
- Helped IT team document core systems configurations, relevant passwords, and system access requirements.
- Tested integrated software and tools for data processing systems.
- Installed application software and upgrades, virus protection, and drivers.
- Worked with vendors to resolve problems with services, equipment, or inventory.
- Supported team in backup and restoration of Microsoft SQL databases.
- Supported team needs with research and problem-solving abilities.
- Resolved Internet and wireless and wired network access problems.
- Supported computer laboratory users with hardware, software, and connectivity issues across both Windows and Mac platforms.
Education
Bachelor of Applied Science in Information Technology - Information Technology
University of Southern Queensland
Surry Hills, NSW 07.2015 - 07.2017
Diploma - Information Technology
Canterbury Business College
Surry Hills 07.2014 - 07.2015
Certificate 4 - Information Technology
Canterbury Business College
Surry Hills 07.2013 - 07.2014
No Degree - Professional Year Program
Performance Education Group
Sydney 04.2001 -
No Degree - Certificate 4 in Property Services (Real Estate)
Leverage Academy
Sydney 04.2001 -
Skills
Disability support
Support Documentation Generation
Desktop Technical Support
Audit support
Financial services support
Supporting daily living needs
Supporting public relations
Educational support
Service team support
Operations management
Job inspections
Financial Management
Staff Management
Fluent in 3 Languages
MS Office
Critical Thinking
Software
SalesForce
Certification
First Aid Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
First Aid Certificate
04-2023
Disability Support Practitioner
Cerebral Palsy Alliance
01.2023 - Current
Sales Associate
Starr Partners
07.2020 - 07.2021
IT Technical Support Intern
School For Life Foundation
04.2018 - 08.2018
Bachelor of Applied Science in Information Technology - Information Technology
University of Southern Queensland
07.2015 - 07.2017
Diploma - Information Technology
Canterbury Business College
07.2014 - 07.2015
Shop Assistant
Harris Farm Markets Cammeray
05.2014 - 07.2020
Certificate 4 - Information Technology
Canterbury Business College
07.2013 - 07.2014
No Degree - Professional Year Program
Performance Education Group
04.2001 -
No Degree - Certificate 4 in Property Services (Real Estate)
Leverage Academy
04.2001 -