Hooria Ahmed
Jesmond ,NSW
Summary
Dynamic retail professional with a proven track record at Sagar Super Market, excelling in customer service and cash handling accuracy. Recognized for enhancing customer satisfaction through personalized assistance and effective problem resolution. Reliable and empathetic, I consistently maintain a clean and organized sales floor, contributing to an exceptional shopping experience.
Overview
1
1
year of professional experience
Work History
Cleaner
Hospital CMH
03.2025 - 07.2025
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Retail Worker
Sagar Super Market
09.2024 - 12.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Retail Worker
Imtiaz Super Market
02.2024 - 07.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
Bachelor of Science - Nursing
University of Newcastle
Newcastle, NSW03-2028
High School Diploma -
Punjab College
Sialkot Pakistan03-2024
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Store maintenance
- Professional appearance
- Cash handling accuracy
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Hindi
Timeline
Cleaner
Hospital CMH
03.2025 - 07.2025
Retail Worker
Sagar Super Market
09.2024 - 12.2024
Retail Worker
Imtiaz Super Market
02.2024 - 07.2024
Bachelor of Science - Nursing
University of Newcastle
High School Diploma -
Punjab College
Similar Profiles
AATIQA RASOOLAATIQA RASOOL
House Officer at COMBINED MILITARY HOSPITAL(CMH)OKARAHouse Officer at COMBINED MILITARY HOSPITAL(CMH)OKARA
Sardar AliSardar Ali
Nursing Assistant and OTT Technician at Pakistan Rangers Punjab (Teaching Hospital)Nursing Assistant and OTT Technician at Pakistan Rangers Punjab (Teaching Hospital)
Muhammad TayyabMuhammad Tayyab
Medical Officer – COVID-19 Response at Nasir Mohmand Surgical HospitalMedical Officer – COVID-19 Response at Nasir Mohmand Surgical Hospital
Kristie SmailesKristie Smailes
Wellness Coordinator at RSL LifecareWellness Coordinator at RSL Lifecare
SUJATA KHADKASUJATA KHADKA
Cleaner at DRC Cleaning Services Pvt. LtdCleaner at DRC Cleaning Services Pvt. Ltd