Hope Carter

- Greeted customer as they walked in the store so that they feel welcomed and assisted them in finding what they need determining the best products for them. Making sure to give them advice and helping with any questions that they have.

- Utilised selling techniques and product knowledge on the floor to help customers with haircare and beauty advice for their specific needs.

- Helped customer with their medical needs such as injuries and worked with healthcare professionals to ensure accurate medication is used to help ease their symptoms and improve patient outcomes.

- Worked on the cash register to process sales,medication and scripts, sign people up to our membership program, cash handling skills and computer skills.

- Worked on the floor to keep it neat, organised and well stocked. Making sure our products are organised in order to attract customers and boost sales.

- Remained up to date on the latest store offerings, promotions and sales.

- Collaborated with team member to ensure daily tasks were met with precision in a timely manner.

- Did store opening and opening tasks such as putting back stock, cleaning registers, emptying bins and putting away returned items.

- Educated customers about proper medication storage, disposal, and safety practices to minimize potential risks or adverse effects.

- Addressed customer complaints or issues in a timely manner, demonstrating empathy and commitment to exceptional service standards.

- Trained newly hired employees by showing them how to do our day to day tasks and how to use the register.