Hope Clutterham
Sydney,NSW
Summary
Dynamic and results-driven market research professional with extensive expertise in research, analysis, and project management. Proven ability to lead complex projects that drive commercial outcomes while fostering strong client partnerships. Recognized for highly developed analytical and project management skills, along with strategic commercial acumen and effective leadership. Committed to delivering actionable insights that address business challenges and enhance data-driven decision-making.
Overview
23
23
years of professional experience
Work History
Research Consultant (Contract)
GFK (now NIQ)
11.2022 - 04.2024
- Managed quantitative research projects for clients across eCommerce, personal care, tourism, energy, and emergency services industries
- Presented findings to client stakeholders, influencing marketing strategies and product development.
- Worked closely with GFK's largest client, engaging a broad range of stakeholders and coordinating projects across multiple brands
- Coordinated multi-location teams, including staff in the Philippines, India and the US
Senior Research Consultant
10 THOUSAND FEET
11.2019 - 07.2022
- Led custom and syndicated research projects across not-for-profit, athletic wear, and fitness sectors
- Managed and mentored junior researchers; developed and delivered training on behavioural economics, questionnaire design, and report writing / creating actionable insights
- Managed qualitative studies including moderating focus groups and conducting in-depth interviews
- Supported client growth and new business acquisition
Senior Manager, Marketing Intelligence
OMD
04.2015 - 11.2019
- Led quantitative studies for diverse clients including ICT, automotive, education, utilities, insurance, banking, and supermarkets
- Developed thought leadership studies, notably on podcasting in Australia
- Fostered client growth and contributed to business development
Senior Research Manager
Vision Critical
06.2013 - 04.2015
- Led strategic research projects for Telstra via their custom built insights community
- Completed a 3 month secondment at Telstra in the Competitive Intelligence team
Digital Research Analyst (Contract)
Carat
08.2012 - 12.2012
Analysis Director – Australia & NZ
iSentia
03.2010 - 05.2012
Product Specialist, Research & Analysis
iSentia
11.2007 - 03.2010
Media Evaluation Specialist
Metrica
09.2005 - 08.2007
Merchandising Coordinator, Marketing
LVMH Group – Parfums Christian Dior (UK) Ltd
09.2004 - 07.2005
Radio Publicist
Adelaide Festival of Arts
02.2004 - 08.2004
PR Consultant
City Public Relations & Luker Limited PR
07.2002 - 02.2004
Marketing & Corporate Business Coordinator
Sports Central, Fox Studios
09.2001 - 06.2002
Education
Market Research Principles -
University of Georgia (Online)
01.2020
Qualitative Market Research - undefined
University of Georgia (Online)
01.2020
Certificate of Direct Marketing - undefined
Australian Direct Marketing Assoc.
01.2002
Bachelor of Management - Marketing
University of South Australia
01.2000
Skills
- Microsoft Office (Excel, Word, PowerPoint) – Intermediate/Advanced
- Q Research Software – Intermediate
- German – Basic Proficiency
Timeline
Research Consultant (Contract)
GFK (now NIQ)
11.2022 - 04.2024
Senior Research Consultant
10 THOUSAND FEET
11.2019 - 07.2022
Senior Manager, Marketing Intelligence
OMD
04.2015 - 11.2019
Senior Research Manager
Vision Critical
06.2013 - 04.2015
Digital Research Analyst (Contract)
Carat
08.2012 - 12.2012
Analysis Director – Australia & NZ
iSentia
03.2010 - 05.2012
Product Specialist, Research & Analysis
iSentia
11.2007 - 03.2010
Media Evaluation Specialist
Metrica
09.2005 - 08.2007
Merchandising Coordinator, Marketing
LVMH Group – Parfums Christian Dior (UK) Ltd
09.2004 - 07.2005
Radio Publicist
Adelaide Festival of Arts
02.2004 - 08.2004
PR Consultant
City Public Relations & Luker Limited PR
07.2002 - 02.2004
Marketing & Corporate Business Coordinator
Sports Central, Fox Studios
09.2001 - 06.2002
Qualitative Market Research - undefined
University of Georgia (Online)
Certificate of Direct Marketing - undefined
Australian Direct Marketing Assoc.
Bachelor of Management - Marketing
University of South Australia
Market Research Principles -
University of Georgia (Online)