Hope Clutterham
Sydney,NSW
Summary
Dynamic and results-driven market research professional with extensive expertise in research, analysis, and project management. Proven ability to lead complex projects that drive commercial outcomes while fostering strong client partnerships. Recognized for highly developed analytical and project management skills, along with strategic commercial acumen and effective leadership. Committed to delivering actionable insights that address business challenges and enhance data-driven decision-making.
Overview
23
23
years of professional experience
Work History
Research Consultant (Contract)
GFK (now NIQ)
2022.11 - 2024.04
- Managed quantitative research projects for clients across eCommerce, personal care, tourism, energy, and emergency services industries
- Presented findings to client stakeholders, influencing marketing strategies and product development.
- Worked closely with GFK's largest client, engaging a broad range of stakeholders and coordinating projects across multiple brands
- Coordinated multi-location teams, including staff in the Philippines, India and the US
Senior Research Consultant
10 THOUSAND FEET
2019.11 - 2022.07
- Led custom and syndicated research projects across not-for-profit, athletic wear, and fitness sectors
- Managed and mentored junior researchers; developed and delivered training on behavioural economics, questionnaire design, and report writing / creating actionable insights
- Managed qualitative studies including moderating focus groups and conducting in-depth interviews
- Supported client growth and new business acquisition
Senior Manager, Marketing Intelligence
OMD
2015.04 - 2019.11
- Led quantitative studies for diverse clients including ICT, automotive, education, utilities, insurance, banking, and supermarkets
- Developed thought leadership studies, notably on podcasting in Australia
- Fostered client growth and contributed to business development
Senior Research Manager
Vision Critical
2013.06 - 2015.04
- Led strategic research projects for Telstra via their custom built insights community
- Completed a 3 month secondment at Telstra in the Competitive Intelligence team
Digital Research Analyst (Contract)
Carat
2012.08 - 2012.12
Analysis Director – Australia & NZ
iSentia
2010.03 - 2012.05
Product Specialist, Research & Analysis
iSentia
2007.11 - 2010.03
Media Evaluation Specialist
Metrica
2005.09 - 2007.08
Merchandising Coordinator, Marketing
LVMH Group – Parfums Christian Dior (UK) Ltd
2004.09 - 2005.07
Radio Publicist
Adelaide Festival of Arts
2004.02 - 2004.08
PR Consultant
City Public Relations & Luker Limited PR
2002.07 - 2004.02
Marketing & Corporate Business Coordinator
Sports Central, Fox Studios
2001.09 - 2002.06
Education
Market Research Principles -
University of Georgia (Online)
01.2020
Qualitative Market Research - undefined
University of Georgia (Online)
01.2020
Certificate of Direct Marketing - undefined
Australian Direct Marketing Assoc.
01.2002
Bachelor of Management - Marketing
University of South Australia
01.2000
Skills
- Microsoft Office (Excel, Word, PowerPoint) – Intermediate/Advanced
- Q Research Software – Intermediate
- German – Basic Proficiency
Timeline
Research Consultant (Contract)
GFK (now NIQ)
2022.11 - 2024.04
Senior Research Consultant
10 THOUSAND FEET
2019.11 - 2022.07
Senior Manager, Marketing Intelligence
OMD
2015.04 - 2019.11
Senior Research Manager
Vision Critical
2013.06 - 2015.04
Digital Research Analyst (Contract)
Carat
2012.08 - 2012.12
Analysis Director – Australia & NZ
iSentia
2010.03 - 2012.05
Product Specialist, Research & Analysis
iSentia
2007.11 - 2010.03
Media Evaluation Specialist
Metrica
2005.09 - 2007.08
Merchandising Coordinator, Marketing
LVMH Group – Parfums Christian Dior (UK) Ltd
2004.09 - 2005.07
Radio Publicist
Adelaide Festival of Arts
2004.02 - 2004.08
PR Consultant
City Public Relations & Luker Limited PR
2002.07 - 2004.02
Marketing & Corporate Business Coordinator
Sports Central, Fox Studios
2001.09 - 2002.06
Qualitative Market Research - undefined
University of Georgia (Online)
Certificate of Direct Marketing - undefined
Australian Direct Marketing Assoc.
Bachelor of Management - Marketing
University of South Australia
Market Research Principles -
University of Georgia (Online)