Summary
Overview
Work History
Education
Skills
Timeline
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Hope Jasmine Dooren

Endeavour Hills,VIC

Summary

Proven team player and self-motivated individual, adept at quality control and demonstrating strong communication skills. At Park Avenue Industrial Laundry, I enhanced operational efficiency and fostered a positive work environment, significantly contributing to team goals. Skilled in multitasking and prioritizing tasks to meet deadlines, my adaptability and problem-solving abilities stand out. I am a reliable, honest, hardworking individual, I work well in both team environments and independently and I’m always willing to learn new things.

Overview

2
2
years of professional experience

Work History

Store Person

Park Avenue Industrial Laundry
09.2023 - Current
  • Operated equipment such as pallet jacks on a daily basis.
  • Restocked shelves
  • Picked stock according to order sheets
  • Communicated to reps via email regarding customer needs and requests
  • Worked through complicated computer system setting up products/prices ensuring all are correctly set up according to requirements
  • Worked through computer system ensuring all products are set up to go through factory according to customer needs
  • Assisted in training new employees, sharing knowledge of store procedures and best practices.
  • Ensured a clean, safe, and welcoming store environment for customers and staff alike.
  • Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
  • Collaborated with team members to optimize store operations and achieve performance goals.
  • Prepared merchandise for ensuring proper labeling, pricing, and organization on shelves.
  • Increased overall productivity by cross-training in other departments as needed.
  • Resolved customer complaints professionally, providing solutions that met both their needs and company policies.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Verified orders by comparing names and quantity of items packaged with shipping documents
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Sorted and delivered materials to different work areas and staff.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Maintained manual file system to store hard copies.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
  • Bolstered team morale with a positive attitude and willingness to help others when needed.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Cleaner

Jomani Cleaning
08.2022 - 06.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Education

Warragul Regional College
Warragul, VIC

ECG College
Warragul, VIC

Skills

    Quality control

    Multitasking and prioritisation

    Site inspection and evaluation

    Trash collection and removal

    Maintaining building security

    Basic mathematics

    Willingness to learn

    Adaptable and flexible

    Trustworthy and honest

    Good literacy skills

    Good communication skills

    Good charisma skills

    Patient and caring

    Out going and confident

    Team player

    Self motivated

    Self direction, problem solving and initiative

    Can demonstrate working autonomously and independent work skills

Timeline

Store Person

Park Avenue Industrial Laundry
09.2023 - Current

Cleaner

Jomani Cleaning
08.2022 - 06.2023

Warragul Regional College

ECG College

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Hope Jasmine Dooren