Hope Kinnear
Bouvard,WA
Summary
I am a highly dedicated worker with excellent communication skills, problem solving and computer skills.
Aiming to leverage my abilities to successfully fill the vacancy you have going.
I am very patient, i can handle multitasking and working in a fast and busy manner
As i don't have experience with admin i am very eager to learn and start my new journey.
Overview
3
3
years of professional experience
Work History
Bartender
Silver Sands Tavern
06.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upheld strict regulations for safe alcohol service and food safety.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Helped management plan and serve bar menu exceeding customer expectations.
Retail Assistant
Tarocash
08.2022 - 06.2023
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Retail Assistant
Boost Juice
10.2021 - 08.2022
- Resolved customer complaints professionally, maintaining a positive brand image.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Child Care Educator
Bright Start Early Education Centers
02.2021 - 10.2021
- Enhanced child development by implementing play-based learning activities and age-appropriate educational materials.
- Improved communication skills among children by encouraging group projects and peer interactions.
- Supported children''s social and emotional growth through positive reinforcement and consistent guidance.
- Collaborated with parents regularly to discuss their child''s progress, address concerns, and set goals for continued growth.
- Maintained a safe, clean, and nurturing classroom environment to foster healthy development of young minds.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
High School Diploma -
Comet Bay College
Secret Harbour, WA12.2022
Skills
- Stress Management
- Interpersonal Skills
- Conflict Resolution
- Customer Service Expertise
- Decision Making
- Strong Multitasking
- Time Management Abilities
- Patience and Tolerance
Timeline
Bartender
Silver Sands Tavern
06.2023 - Current
Retail Assistant
Tarocash
08.2022 - 06.2023
Retail Assistant
Boost Juice
10.2021 - 08.2022
Child Care Educator
Bright Start Early Education Centers
02.2021 - 10.2021
High School Diploma -
Comet Bay College
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